As part of the Digital Government for Business program’s vision to leverage modern digital and
data technologies, create a seamless web and mobile experience, modernize our service delivery
and make it easier for Business to access government programs and services, ISED has
established the DTSS Program Delivery Centre of Excellence (CoE) under the Architecture
Services Directorate to support, maintain, and onboard programs onto the Salesforce platform.
This CoE will require ongoing growth of Salesforce Application development expertise and state
of the art application development processes and techniques. The DTSS Program Delivery
Centre of Excellence (CoE) team provides guidance in development, builds frameworks, and
provides support to the Salesforce Enterprise CRM platform across ISED.
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Suppliers who have won similar work from this buyer before.
S.I. SYSTEMS LTD. is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.