Telefilm Canada has a phone system that is no longer supported by the manufacturer. The primary phone system, located at the head office in Montréal, is also the central relay for the three other offices. If the Montréal phone system goes down, telephony service at all the other offices is automatically impacted.
Telefilm currently uses Exchange Online and Skype for Business Online as its main collaboration solutions for Office 365. The Skype for Business client is already deployed across the organization, but several of the options have not been activated.
Telefilm’s strategy is increasingly geared to cloud-based solutions. Accordingly, it wants to extend the use of Skype for Business to telephony service.
Telefilm also wants to be able to serve all of its offices from a central system that provides:
simplified management and support;
peer-to-peer (P2P) communication;
centralized voicemail;
centralized integrated mail/messaging;
and access to all new unified communications functions.
As well, the solution must integrate with Skype for Business to enable use of all the options available with this software.
