The work of the CORE relates to human rights and responsible business conduct in an international context where human rights issues may involve multiple parties and underserved individuals and groups. These issues may be complex, significant and serious and may have arisen in a highly conflictual climate and/or a fragile state where there are significant risks, including risks to the physical safety of CORE staff, contractors and stakeholders, and the risk of retaliation against complainants and others. If unresolved, these issues may have negative consequences not only for those directly impacted by the situation but also for other individuals, groups, communities, organizations, stakeholders, or for Canadian companies and their business partners.
The CORE requires an international roster of diverse mediators (a standing offer) where it decides to offer mediation services to disputants involved in a complaint or a review, or who make a request for informal mediation services outside of a complaint or review process. The mediation roster may also be available to external stakeholders who may want to engage a mediator and pursue mediation outside of the HRRM.
