Conseiller en matière d'emploi dans la collectivité

Community Employment Counsellor
An advanced contract award notice (ACAN) is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meet the requirements set out in the ACAN, on or before the closing date and time stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.
1. Definition of requirement:
The Correctional Service Canada has a requirement to provide employment services to conditionally
released male and female offenders in communities in order to facilitate their successful reintegration through
the creation of opportunities for sustained employment. The work will involve the following:
1.1 Objectives:
The Contractor will be required to provide employment services for conditionally released offenders in the community. The employment services will include a facility or location, administration, case management and reporting services, and the development of community and employer partnerships.
1.2 Tasks:
The Contractor must provide services in the following areas:

Operational Requirements
Case Management
Community and Employer Partnerships
Reporting.

1.3 Expected results:
The minimal Offender Placement targets for this contract are:
Kelowna Area: Placements per annum - 35
1.4 Performance standards:
OPERATIONAL REQUIREMENTS:
Operational requirements refer to the baseline facility and administration requirements necessary for the successful delivery of the CEC Program taking the offender’s risk into consideration.
4.1.1 Contractor Facilities:

Unless otherwise requested by the Project Authority, the Contractor must be able to provide services at the Contractor’s place of business, which must include an area where confidential discussions can occur.
The Contractor’s place of business must be readily accessible by public transportation.
The Contractor must provide his/her own telephone, facsimile, photocopier, computer and office supplies.
The Contractor must, at its place of business, provide offenders with access to a telephone, facsimile, and computer (where permitted) for job search purposes.

The Project Authority must be able to access the Contractor by telephone, fax and e-mail.
4.1.2 Administration:
Kelowna: The Contractor must be available to provide an anticipated level of service of 20 hours per week, Monday through Friday, exclusive of statutory holidays observed by the Federal Government.

At the request of the Project Authority, the Contractor may be required to provide services outside normal business hours (8:00am-5:00pm), such as in the late afternoon and/or evening.
The Contractor must provide backup personnel to ensure that there will not be any interruption in service and that Canada's operational requirements are met when the Contractor is unable to provide services (including, but not limited to, due to vacation or illness). The Contractor must submit to the project authority, for approval, the names, addresses, qualifications and experience of all backup personnel to be employed by the Contractor to provide the services under contract. The Contractor must submit any subsequent changes in backup personnel to the project authority for approval. Any replacement of the backup personnel must have similar qualifications and experience and must be acceptable to Canada.

4.2 CASE MANAGEMENT:
Case management involves the services required to assess the offender’s needs, determine employment objectives, and provide support towards positive employment outcomes.
The Contractor must provide case management services as follows:
4.2.1 Intake and Assessment:
Complete an intake assessment interview (CSC form 1391 – Appendix F) for all offenders on any form of release who are referred to the Contractor. The intake process must include:

identifying and developing employment options during the release period
analyzing and assessing the offender’s needs based on level of education, job experience, individual skills, employment objectives, occupational interests, etc.
determining requirements with respect to developing skills for functional independence: time management, team work, leadership, financial management, creativity, adaptability, etc.

identifying and defining the offender’s job dynamics and issues (including, but not limited to, family issues, medical issues, physical and/or mental limitations, restrictions imposed by parole conditions) that have an impact on the suitable type of employment for the offender.
4.2.2 Job Counseling and Job Search Support:

Informing the offender of actual labour market conditions
Providing advice and guidance on the development of an individual employment plan
Promoting offenders to potential employers through:

the employer directory
available federal, provincial and local employment programs

Supporting and coaching the offender on job search strategies as follows:

refer to any appropriate external resources or specialized agencies
refer to relevant available employment opportunities
encourage/support offenders in their approach to employers
follow up on applications with potential employers to identify potential gaps or concerns

Supporting and coaching the offender with job entry and retention via:

following up at specified intervals

to the extent possible, collecting information from the employer with respect to job progress
4.2.3 Governance:

The Contractor must work collaboratively with the offender’s supervisor/parole officer throughout the program. The Contractor must notify the supervisor/parole officer of any of the following:

The offender’s failure to keep an appointment with the Contractor or a potential employer
the offender’s abandonment of the program
the offender’s not following up on referrals to community resources to which the offender was referred for the required employment assistance
the securing of a job or a change of job by an offender
any information considered relevant to the progress made by the offender in securing employment.

4.3 COMMUNITY AND EMPLOYER PARTNERSHIPS
The Contractor must develop and maintain partnerships within the community and with local employers. The two main areas of focus are job development and referrals. In support of this requirement the Contractor must carry out the following activities:
4.3.1 Job Development:

Conduct local marketing activities to ensure employers and community partners are aware of the CEC Program and the availability of offenders for potential employment
Locate and meet with employers in business and industry in the community to secure employment opportunities for offenders
Attend job fairs in the community to meet potential employers and gain a clear understanding of their requirements and desired employee profiles
Provide awareness sessions to community parole officers on a quarterly basis (April, July, October and January)
Develop and maintain relationships with government agencies, employment service providers and provincial job training programs
Provide assistance with educational training applications, financial and disability applications, and critical documentation applications
Proactively obtain local labour market information to identify new potential employers and employment opportunities, as well as trends in labour need areas

4.3.2 Referrals:

Access and utilize the CEC Program Referral Process in the CSC Offender Management System (electronic database) on a weekly basis to accept referrals
Visit Community Correctional Centres, Community Residential Facilities and any other relevant community accommodation options on a weekly basis to meet with referred offenders.
Accept self-referrals to the program, with confirmation from the Parole Officer.
Make referrals to:

existing community resources specializing in employment assistance for Aboriginal persons, women, immigrants and visible minorities
employment agencies for specialized employment services, including but not limited to workshops, vocational testing, job coaching, and job placement
academic upgrading and skills training
agencies that assist with employment barriers, including but not limited to housing, child care, and transportation
agencies that provide job readiness services, including but not limited to résumé writing, interviewing coaching, and clothing programs.

4.4 REPORTING

The Contractor must:

record and input all offender related employment information, as well as employer information into the Offender Management System
all information must be documented and submitted to CSC no later than ten (10) business days after providing employment services to each offender

Each CSC approved database will have specific requirements set out for data entry. The Project Authority will communicate these requirements to the Contractor. It is estimated that reporting requirements will take approximately 10% of the level of effort required. The information required to be tracked and entered into CSC’s database(s) will include, but is not limited to the following:

offender employment information, including but not limited to start and end of employment, name of employer, and type of employment
employer information, including but not limited to name of business, address, contract information, and type of employment
all offender referral information, including offender referrals for community employment services, and referrals of offenders to service providers for job readiness services
offenders’ employment status at 180 days post job placement.

The Project Authority will audit, on a quarterly basis, all offender related employment information, as well as employer information, input by the Contractor.
1.5 Deliverables:

1.5.1 The Contractor must provide services in the following areas: Operational Requirements, Case Management, Community and Employer Partnerships and Reporting.
1.5.2 Paper consumption:
a. Should printed material be required, double sided printing in black and white format is the default unless otherwise specified by the Project Authority.
b. The Contractor must ensure printed material is on paper with a minimum recycled content of 30% and/or certified as originating from a sustainably managed forest.
c. The Contractor must recycle unneeded printed documents (in accordance with Security Requirements).
1.6 Constraints:
1.6.1 Location of work:
a. The Contractor must perform the Offender Management System (OMS) work at a location specified by the Project Authority.
b. Travel
All travel expenses incurred by the Contractor in the performance of the activities described in this Statement of Work will remain the responsibility of the Contractor.
1.6.2 Language of Work:
The contractor must perform all work in English.
1.6.3 Security Requirements:
1. The Contractor/Offeror must, at all times during the performance of the Contract, hold a valid Designated Organization Screening (DOS), with approved Document Safeguarding at the level of PROTECTED B, issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC).
2. The Contractor/Offeror personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by CISD/PWGSC.
3. Processing of PROTECTED materiel electronically at the Contractor/Offeror's site is NOT permitted under this Contract/Standing Offer.
4. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC.
5. The Contractor/Offeror must comply with the provisions of the:
(a) Security Requirements Check List and security guide (if applicable), attached at Annex D;
(b) Industrial Security Manual (Latest Edition).
1.2 Contractor's Sites or Premises Requiring Safeguarding Measures / IT Authorization for Storage or Processing
1.2.1 Where safeguarding measures are required in the performance of the Work, the Contractor must diligently maintain up-to-date, the information related to the Contractor's and proposed individuals’ sites or premises, for the following addresses:
To be completed at Contract Award
Street Number / Street Name, Unit / Suite / Apartment Number
City, Province, Territory /State
Postal Code / Zip Code
Country
1.2.2 The Company Security Officer (CSO) must ensure through the Industrial Security Program (ISP) that the contractor and individuals hold a valid security clearance at the required level of document safeguarding capability.
2. Minimum essential requirements:
Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements:
Experience:

1. Must have a minimum of two (2) years of experience in providing employment services to persons with multiple barriers to employment (persons with mental or physical disabilities, persons with low income or low literacy or with an educational deficit, disadvantaged populations, persons from different ethnocultural groups, persons with a criminal record). The experience must have been obtained within the last seven (7) years.
2. Must have a minimum of one (1) year of experience in developing employment opportunities through partnerships with potential employers. The experience must have been obtained within the last five (5) years.
3. Must have a minimum of one (1) year of experience in referring clients to service providers of job readiness services. The experience must have been obtained within the last five (5) years.
4. Must have a minimum of six (6) months of experience in maintaining statistics on the outcome of job readiness services within the last five (5) years.
Job readiness services are defined as specialized employment services to prepare offenders for employment and includes vocational testing, job coaching, resume writing, skills upgrading and job placement.
3. Applicability of the trade agreement (s) to the procurement
This procurement is not subject to any trade agreement.
4. Set-aside under the Procurement Strategy for Aboriginal Business
This procurement is not subject to any set-asides for Aboriginal Suppliers.
5. Comprehensive Land Claims Agreement (s)
This procurement is not subject to a Comprehensive Land Claims Agreement.
6. Justification for the Pre-Identified Supplier
There are a limited number of service providers in the Kelowna who are willing and available to provide employment counselling in the community for offenders on conditional release.
The pre-identified supplier meets all of the minimum essential requirements described in this ACAN.
7. Government Contracts Regulations Exception(s)
The following exception to the Government Contracts Regulations is invoked for this procurement under subsection:
(d) only one person is capable of performing the contract.
8. Exclusions and/or Limited Tendering Reasons
The following exclusion (s) and/or limited tendering reasons are invoked under the section of the trade agreement (s) specified:
This procurement is not subject to any trade agreement.
9. Ownership of Intellectual Property
There are no intellectual property terms in the contract.
10. The period of the proposed contract or the delivery date(s)
The proposed contract is for a period of October 1, 2016 to March 31, 2017, with an option to extend the contract for 3 additional one-year periods.
11. A cost estimate of the proposed contract
The estimated value of the contract, including option (s), is $107,800.00 (GST/HST extra).
12. Name and address of the pre-identified supplier
Name: Okanagan Halfway House Society
Address: 1353/1357 Bernard Avenue
Kelowna BC V1Y 6R5
13. Suppliers' right to submit a statement of capabilities
Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date and time of this notice. This statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.
14. The closing date and time for a submission of a statement of capabilities
The closing date and time for accepting statements of capabilities is October 4, 2016 at 2:00 PM PST.
15. Enquiries and submission of statement of capabilities
Enquiries and statement of capabilities are to be directed to:
Name: Sandra Wilford
Title: Regional Procurement and Contracting Officer
Correctional Service Canada
Branch/Directorate: Regional Headquarters – Pacific Region
Telephone: 604.870.2603
Facsimile: 604.870.2444
E-mail address: S••••••••@•••••••.••.ca