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Canada Revenue Agency (CRA)

Ergonomics Services

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
September 29, 2026
Published
August 21, 2026
Type
Services
Explore similarDefense and Law Enforcement and Security and Safety Equipment and SuppliesOntario

Full description

The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor to provide Ergonomics services on an “as and when requested” basis including:

1. In-person ergonomics services;
2. Virtual ergonomics services;
3. Subject Matter Expertise Services; and
4. Ergonomics Training Sessions.

The services are for CRA employees located in:
1. Headquarters: National Capital Region, excludes Gatineau
2. Atlantic Region: Prince Edward Island, Nova Scotia, New Brunswick, Newfoundland and Labrador
3. Ontario Region: Ontario except National Capital Region
4. Western Region: British Columbia, Alberta, Saskatchewan, Manitoba
5. Québec Region: includes Gatineau.

This requirement also includes options to extend the contract up to three (3) additional one-year periods under the same conditions.
The period of the resulting contract will be two (2) years from the date of contract award.

A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will proceed with the conditions precedent to contract award.

Ergonomic services will be ordered on an as and when requested through SAP Ariba, the CRA’s e-procurement platform for ordering, receiving, and reconciling goods and services (internally branded as Synergy 2.0). Therefore, the successful Contractor must hold an Ariba Network (AN) membership for the period of the contract, including any option period if exercised. For more details, please consult Attachment 1 to Annex A: Synergy 2.0 Solution.

Proposal documents and supporting information must be submitted in either English or French.

Questions must be directed in writing to Amanda Hendrick via email at A••••••••@•••••••.••.ca

Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to:

Canada Revenue Agency
Bid Receiving Unit
B•••@•••••••.••.ca

Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA.
The CRA reserves the right to negotiate with suppliers on any procurement.

Delivery points will be in-person and/or virtual.

There are security requirements associated with this requirement. For additional information, consult the bid solicitation document.

The Federal Contractors Program (FCP) for employment equity applies to this procurement.

This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

Selection criteria

Highest Combined Rating of Technical Merit and Price

AI Summary

The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor to provide Ergonomics services on an “as and when requested” basis including: 1. In-per...

AI Analysis

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Basic information

Reference
cb-464-6650182
Solicitation no.
1000543198
Buyer
Canada Revenue Agency (CRA)
Notice type
Request for Proposal
Method
Competitive - Open bidding
Procurement category
*SRV
Trade agreements
*Canada-Colombia Free Trade Agreement *Canada-Panama Free Trade Agreement *Canada-Honduras Free Trade Agreement *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *North American Free Trade Agreement (NAFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-Chile Free Trade Agreement (CCFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Canadian Free Trade Agreement (CFTA) *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-Ukraine Free Trade Agreement (CUFTA)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

UNSPSC
UNSPSC 46000000 — Defense and Law Enforcement and Security and Safety Equipment and Supplies

Delivery & regions

Province
Ontario
Regions of opportunity
*Canada
Regions of delivery
*Remote Offsite *New Brunswick *Prince Edward Island *Nova Scotia *British Columbia *National Capital Region (NCR) *Saskatchewan *Ontario (except NCR) *Newfoundland and Labrador *Quebec (except NCR) *Alberta *Manitoba
Contract term
January 1, 2027 → December 31, 2028

Key dates

Published
August 21, 2026
Closes
September 29, 2026
Amendment no.
004
Amendment date
September 24, 2026

Contact

Contact
A••••• H•••••••
Email
A••••••••@•••••••.••.ca
Phone
(613) •••-••••
Address
••• •••••••• ••••••,, ••••••, •••••••, ••• •••, ••••••
Sign up free to see the contact details

Documents

(1)
Complete source record(35)
Title
Ergonomics Services
Reference number
cb-464-6650182
Amendment number
004
Solicitation number
1000543198
Publication date
2026-08-21
Tender closing date
2026-09-29T14:00:00
Amendment date
2026-09-24
Expected contract start date
2027-01-01
Expected contract end date
2028-12-31
Tender status
Open
Unspsc
*46182200
Unspsc description
*Ergonomic support aids
Procurement category
*SRV
Notice type
Request for Proposal
Procurement method
Competitive - Open bidding
Selection criteria
Highest Combined Rating of Technical Merit and Price
Trade agreements
*Canada-Colombia Free Trade Agreement *Canada-Panama Free Trade Agreement *Canada-Honduras Free Trade Agreement *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *North American Free Trade Agreement (NAFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-Chile Free Trade Agreement (CCFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Canadian Free Trade Agreement (CFTA) *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-Ukraine Free Trade Agreement (CUFTA)
Regions of opportunity
*Canada
Regions of delivery
*Remote Offsite *New Brunswick *Prince Edward Island *Nova Scotia *British Columbia *National Capital Region (NCR) *Saskatchewan *Ontario (except NCR) *Newfoundland and Labrador *Quebec (except NCR) *Alberta *Manitoba
Contracting entity name
Canada Revenue Agency (CRA)
Contracting entity address line
555 MacKenzie Avenue,
Contracting entity address city
Ottawa
Contracting entity address province
Ontario
Contracting entity address postal code
K1A 0L5
Contracting entity address country
Canada
Contact info name
A••••• H•••••••
Contact info email
A••••••••@•••••••.••.ca
Contact info phone
(613) •••-••••
Contact info address line
••• •••••••• ••••••,
Contact info city
••••••
Contact info province
•••••••
Contact info postalcode
••• •••
Contact info country
••••••
Attachment
https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104428/rfp1000543198amendment004.zip,https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104428/rfp1000543198amendment002.pdf,https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104428/rfp1000543198amendment003.zip,https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104428/rfp1000543198.zip,https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104428/rfp1000543198amendment001.zip
Tender description
The Canada Revenue Agency (CRA) intends to enter into a contract with a single contractor to provide Ergonomics services on an “as and when requested” basis including: 1. In-person ergonomics services; 2. Virtual ergonomics services; 3. Subject Matter Expertise Services; and 4. Ergonomics Training Sessions. The services are for CRA employees located in: 1. Headquarters: National Capital Region, excludes Gatineau 2. Atlantic Region: Prince Edward Island, Nova Scotia, New Brunswick, Newfoundland and Labrador 3. Ontario Region: Ontario except National Capital Region 4. Western Region: British Columbia, Alberta, Saskatchewan, Manitoba 5. Québec Region: includes Gatineau. This requirement also includes options to extend the contract up to three (3) additional one-year periods under the same conditions. The period of the resulting contract will be two (2) years from the date of contract award. A bid must comply with the requirements of the bid solicitation and meet all mandatory evaluation criteria to be declared responsive. The responsive bid with the highest combined rating of technical merit and price will proceed with the conditions precedent to contract award. Ergonomic services will be ordered on an as and when requested through SAP Ariba, the CRA’s e-procurement platform for ordering, receiving, and reconciling goods and services (internally branded as Synergy 2.0). Therefore, the successful Contractor must hold an Ariba Network (AN) membership for the period of the contract, including any option period if exercised. For more details, please consult Attachment 1 to Annex A: Synergy 2.0 Solution. Proposal documents and supporting information must be submitted in either English or French. Questions must be directed in writing to Amanda Hendrick via email at A••••••••@•••••••.••.ca Bids must be submitted by using the Connect service provided by the Canada Post Corporation. When responding, the proposal MUST be delivered to: Canada Revenue Agency Bid Receiving Unit B•••@•••••••.••.ca Bids will not be accepted if emailed directly to this email address. This email address must be used to request that CRA open a Connect conversation, as detailed in Standard Instructions 2003. Bidders must not use their own licensing agreement for Connect to initiate a Connect conversation with CRA. The CRA reserves the right to negotiate with suppliers on any procurement. Delivery points will be in-person and/or virtual. There are security requirements associated with this requirement. For additional information, consult the bid solicitation document. The Federal Contractors Program (FCP) for employment equity applies to this procurement. This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner. For additional information, consult the bid solicitation document.

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