To provide case management services for offenders on conditional release.
1.2 Tasks:
The contractor must provide the following services:
1. Conditional release supervision;
2. Unescorted temporary absence and work release supervision;
3. Community assessments (CA); and
4. Tandem accompaniment
5. The Contractor must follow all legislation and policies pertaining to the management and supervision of offenders under federal jurisdiction, in the completion of tasks related to the Statement of Work.
6. The Contractor must contact the Project Authority or their designate for any clarification and inquiries relating to this contract or CSC legislation and policies, or both.
7. Where the Contractor has been provided with direct access to OMS in read/write mode, the Contractor must make entries in relation to the services identified above in accordance with applicable legislation and policies. Where the Contractor has not been provided with direct access to OMS, the Contractor must forward entries in relation to services identified above to CSC, as directed by the Project Authority and agreed upon by the Contractor, in accordance with all security requirements.
CONDITIONAL RELEASE - COMMUNITY SUPERVISION
8. The Technical Authority will assign the supervision of offenders on conditional release and those subject to Long-Term Supervision Orders (LTSO) following the appropriate referral, review, and acceptance procedures established by CSC and in accordance with applicable legislation and policy.
9. The Contractor must ensure that offenders, their collateral contacts and local police agencies are provided with contact numbers to be used in times of crisis or, when the Contractor is unavailable.
10. At the initial interview with the offender, the Contractor must review items listed in the Initial Interview Checklist (CSC Form # 1331). The Contractor must forward a signed copy of the Initial Interview Checklist to the Technical Authority to be placed on the offender’s Case Management file.
11. The Contractor must, on a regular basis, in accordance with supervision policies, in consultation with the Technical Authority, verify the offender's place of residence, confirm that the information contained in the Standard Profile is updated, and identify programs considered critical to the offender's reintegration. The Contractor must update the Standard Profile as changes occur in the offender’s situation.
12. The Contractor must submit Case Management reports to the Technical Authority according to the format and frequency determined in consultation with the Project Authority and according to CSC policies.
13. The Contractor must maintain clear, legible and detailed Casework Records which must include reference to all contacts made with the offender, location of contact (e.g. home, work); time and date of contact; type of contact (e.g. face to face, phone). The Contractor must clearly indicate in Casework Records if the contact is collateral and the name(s) of the collateral contact(s) and their relationship to the offender.
14. The Contractor must deliver all Casework Records prepared by the Contractor to CSC within a maximum of seven (7) days following the contact or activity in accordance with policy requirements. If the Contractor has access to OMS, the Contractor must enter Casework Records in OMS in accordance with policy as soon as possible, but no later than seven (7) calendar days.
15. At the request of the Technical Authority, the Contractor must prepare and submit a formal written report (which may include, but is not limited to, the Correctional Plan [CP] - Updated, Assessment for Decision) to the Technical Authority in the following circumstances:
a. an increase in the offender’s risk;
b. a breach of a special condition;
c. suspension;
d. transfer of the case;
e. proposal for change to the conditions of release;
f. any situation requiring notification to the Parole Board of Canada;
g. exceptional incidents; and,
h. termination of supervision (including suspension and warrant expiry).
16. The Contractor must share the contents of the CP – Updated with the offender.
17. Case Conferences between the Contractor and the Technical Authority will take place at a frequency determined in consultation with the Technical Authority and according to CSC policies. The Case Conferences must address the behaviour of the offender and the strategies which might be required in the management of the case, and the Contractor must note the results in a Casework Record.
18. The Contractor must be cognizant of and consider all relevant information provided to CSC by victims in the management of an offender’s case.
TEMPORARY ABSENCES (The supervision of offenders on Unescorted Temporary Absence (UTA), or the supervision of offenders on Work Release (WR), or both).
19. At the request of the Project Authority, the Contractor must meet in person or by telephone with offenders released to the area on an UTA or WR, in accordance with reporting requirements identified in the offender’s temporary absence permit.
20. The Contractor must conduct a follow-up interview with the UTA/WR sponsor immediately following completion of the UTA or WR. The Contractor can complete this interview by telephone.
21. The Contractor must complete and forward an evaluation, using a Community Assessment, to the Technical Authority following the completion of the absence. The evaluation will relate to the specific objectives outlined in the original decision granting the UTA.
TANDEM SUPERVISION (The accompaniment of the assigned Contractor by a second individual).
22. The Contractor must, in consultation and as approved by the Technical Authority, obtain the assistance of a second CSC-authorized person (e.g. Program Officer, Psychologist, Parole Officers, Police Officer) to accompany them on home visits in accordance with CSC’s Tandem Supervision policy.
23. The Contractor must, at the request of the Project Authority, accompany a CSC Parole Officer on a tandem supervision home visit.
REPORT WRITING
24. In addition to the reporting requirements outlined in the sections entitled ‘CONDITIONAL RELEASE – COMMUNITY SUPERVISION’ and ‘TEMPORARY ABSENCES’, the Contractor must complete the following reports at the request of the Project Authority in accordance with applicable legislation and policy:
a. Preliminary Assessment report;
b. Community Assessment report;
c. Post-Sentence Community Assessment report; and
d. Community Strategy report.
25. The Contractor must submit the completed reports to the Technical Authority in an electronic format or hard copy, or both as identified by the Project Authority and agreed upon by the Contractor, within the timeframes outlined in applicable policies.
