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Passport Canada

Évaluation du Programme de Passeport-Mesure de la satisfaction de la clientèle

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
May 5, 2014
Published
April 15, 2014
Type
Services

Full description

Canada is seeking to establish a contract for on-demand client satisfaction surveys for the Passport Program. The survey will assist Citizenship and Immigration Canada (CIC) to evaluate the program outcomes and the modernization of the Passport Program. The Client Survey will generate information on many aspects of the service delivery of Passport Program and will create a reliable source of evidence to support forthcoming program evaluation. The contract period is from date of award to March 31st, 2015 and includes 3 one (1) year options to extend the contract under the same terms and conditions.

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Basic information

Reference
PW-14-00630979
Solicitation no.
PPT-146125A
Buyer
Passport Canada
Notice type
Request for Proposal
Method
Competitive - Open bidding
Procurement category
*SRV
Trade agreements
*Agreement on Internal Trade (AIT)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*T001GA — *Market Research

Delivery & regions

Regions of delivery
*National Capital Region (NCR)

Key dates

Published
April 15, 2014
Closes
May 5, 2014
Amendment no.
006

Contact

End-user
Passport Canada
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