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Shared Services Canada

*EXIGENCE ANNULLEE*: ISQ- Service du protocole d'initiation de session (SIP) pour centre de contacts hébergés situés à Montréal, QC et à Markham, ON.

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
August 25, 2017
Published
July 14, 2017
Type
Services
Explore similarInformation Technology Broadcasting and TelecommunicationsOntario

Full description

*REQUIREMENT CANCELLED*
This is an Invitation to Qualify for Shared Services Canada’s requirement for PSTN SIP Trunking Service to be provided for Hosted Contact Centre locations at Montreal, QC and Markham, ON.
The SIP Trunking Service will:

be using equipment owned and operated by the Respondent;
be a managed service implemented by the Respondent and hosted in the Respondent’s data centres (minimum of 2), that provides an IP-based interface to Clients’ IP network at Hosted Contact Centre data centers designated by Canada that will include:
3600 Steeles Ave, Markham, ONT, L3R 9Z7
275 ave Viger Est, Montreal, QC, H2X 3R7

3. allow point-to-point and multi-point voice and video real-time and streaming sessions in compliance with the SIP protocol per RFC 3261 and E.164 International Numbering Plan;
4. provide Inbound (i.e. Toll Free and inbound direct inward dialing) and Outbound (i.e. outbound local calling and outbound long distance calling) connections to the Respondent’s class 4 and/or class 5 Central Office that extends calls via the Public Switched Telephone Network; and
5. not be connected to the World Wide Web (i.e. public Internet), either directly or indirectly.

AI Analysis

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Basic information

Reference
PW-17-00786806
Solicitation no.
14554
Buyer
Shared Services Canada
Notice type
Request for Proposal
Method
Competitive - Open bidding
Procurement category
*SRV
Trade agreements
*None
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D399B — *Telecommunications - Voice Service
UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Province
Ontario
Regions of delivery
*Canada

Key dates

Published
July 14, 2017
Closes
August 25, 2017
Amendment no.
004

Contact

End-user
Shared Services Canada
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Award history

4 past awards in this classification and 5 likely incumbents from this buyer. Pro shows who won and for how much.

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