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Department of National Defence (DND)

Independent Review of the Office of the DND/CAF Ombudsman

Supply arrangement
Estimated value
Not disclosed
Deadline
October 6, 2026
Published
September 21, 2026
Type
Services
Explore similarManagement ConsultingOntario

Full description

The Department of National Defence (DND) requires an independent third party to conduct a comprehensive review of the Office of the DND/Canadian Armed Forces (CAF) Ombudsman. The objective of this independent review is to examine the governance structure and authorities of the Office of the Ombudsman and benchmark the DND/CAF with the experience and practices of ombudsman functions from within the Government of Canada, other levels of government, and other similar democracies, including similar functions in allies’ militaries. This effort will help take forward Justice Fish’s Recommendation #103 to consider whether additional measures are needed to reinforce the Office of the Ombudsman’s independence and effectiveness.

Selection criteria

Highest Combined Rating of Technical Merit and Price

AI Summary

The Department of National Defence (DND) requires an independent third party to conduct a comprehensive review of the Office of the DND/Canadian Armed Forces (CAF) Ombudsman. The o...

AI Analysis

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Basic information

Reference
cb-125-89545351
Solicitation no.
W6369-27-X004/A
Buyer
Department of National Defence (DND)
Notice type
RFP against Supply Arrangement
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Canada-Korea Free Trade Agreement (CKFTA)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

UNSPSC
UNSPSC 80101500 — Management Consulting

Delivery & regions

Province
Ontario
Regions of opportunity
*National Capital Region (NCR)
Regions of delivery
*National Capital Region (NCR)

Key dates

Published
September 21, 2026
Closes
October 6, 2026
Amendment no.
000

Contact

Contact
E•••• M•••••••
Email
e••••••••@••••••.••.ca
Address
••• ••••••• •• •••••, ••••••, •••••••, ••• •••, ••••••
Sign up free to see the contact details

Likely incumbents

(5)

Suppliers who have won similar work from this buyer before.

  1. 1
    Symbiotic Group Inc., Akkodis Canada Inc., in Joint Venture
    1 contract won· latest May 25, 2026
    CAD $4.4M
    total awarded
  2. 2
    Calian Ltd.
    1 contract won· latest December 8, 2025
    CAD $1.8M
    total awarded
  3. 3
    Leo-Pisces Services Group Inc.
    1 contract won· latest February 6, 2026
    CAD $960.3K
    total awarded
  4. 4
    Leo-Pisces Service Group Inc.
    1 contract won· latest July 18, 2026
    CAD $854.3K
    total awarded
  5. 5
    Maverin
    1 contract won· latest January 15, 2026
    CAD $752.6K
    total awarded

Symbiotic Group Inc., Akkodis Canada Inc., in Joint Venture is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.

Documents

(1)
Complete source record(31)
Title
Independent Review of the Office of the DND/CAF Ombudsman
Reference number
cb-125-89545351
Amendment number
000
Solicitation number
W6369-27-X004/A
Publication date
2026-09-21
Tender closing date
2026-10-06T14:00:00
Tender status
Open
Unspsc
*80101500
Unspsc description
*Business and corporate management consultation services
Procurement category
*SRV
Notice type
RFP against Supply Arrangement
Procurement method
Competitive - Selective tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Trade agreements
*Canada-Korea Free Trade Agreement (CKFTA)
Regions of opportunity
*National Capital Region (NCR)
Regions of delivery
*National Capital Region (NCR)
Contracting entity name
Department of National Defence (DND)
Contracting entity address line
101 Colonel By Drive
Contracting entity address city
Ottawa
Contracting entity address province
Ontario
Contracting entity address postal code
Ontario
Contracting entity address country
Canada
Contact info name
E•••• M•••••••
Contact info email
e••••••••@••••••.••.ca
Contact info address line
••• ••••••• •• •••••
Contact info city
••••••
Contact info province
•••••••
Contact info postalcode
••• •••
Contact info country
••••••
Attachment
https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/107331/w6369-27-x004---a-npp-en.pdf
Tender description
The Department of National Defence (DND) requires an independent third party to conduct a comprehensive review of the Office of the DND/Canadian Armed Forces (CAF) Ombudsman. The objective of this independent review is to examine the governance structure and authorities of the Office of the Ombudsman and benchmark the DND/CAF with the experience and practices of ombudsman functions from within the Government of Canada, other levels of government, and other similar democracies, including similar functions in allies’ militaries. This effort will help take forward Justice Fish’s Recommendation #103 to consider whether additional measures are needed to reinforce the Office of the Ombudsman’s independence and effectiveness.

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