Title
IRB Digital Case Management TBIPS
Reference number
cb-803-76594845
Solicitation number
20260862-IRB
Publication date
2026-08-21
Tender closing date
2026-09-11T14:00:00
Unspsc description
*Information technology consultation services
Notice type
RFP against Supply Arrangement
Procurement method
Competitive - Selective tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Trade agreements
*Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
*Canada-Peru Free Trade Agreement (CPFTA)
*Canada-Chile Free Trade Agreement (CCFTA)
*Canada-Ukraine Free Trade Agreement (CUFTA)
*Canada-Honduras Free Trade Agreement
*Canada-Panama Free Trade Agreement
*Canadian Free Trade Agreement (CFTA)
*Canada-Colombia Free Trade Agreement
*Canada-Korea Free Trade Agreement (CKFTA)
*Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
*World Trade Organization Agreement on Government Procurement (WTO GPA)
*North American Free Trade Agreement (NAFTA)
*Canada-UK Trade Continuity Agreement (Canada-UK TCA)
Regions of opportunity
*National Capital Region (NCR)
Regions of delivery
*National Capital Region (NCR)
Contracting entity name
Immigration and Refugee Board (IRB)
Contracting entity address line
344 Slater St.
Contracting entity address city
Ottawa
Contracting entity address province
ON
Contracting entity address postal code
K1A 0K1
Contracting entity address country
Canada
Contact info name
D•••• P••••••
Contact info email
d••••••••@••••••••.••.ca
Contact info phone
(343) •••-••••
Contact info address line
••• •••••• ••.
Contact info postalcode
••• •••
Contact info country
••••••
Attachment
https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/104466/20260862-irb_npp.pdf
Tender description
The Immigration and Refugee Board of Canada (IRB) requires professional services support to the Chief Innovation and Technology Office (CITO) to advance the modernization of the IRB’s current case management application ecosystem through the Digital Case Modernization (DCM) initiative. This support will enable the IRB to define, design, validate, and implement modern digital solutions that improve the sustainability, interoperability, security, and scalability of its case management capabilities.
The DCM initiative is intended to address current limitations in the IRB case management environment. Through this requirement, the IRB seeks specialized expertise to support analysis, architecture, technical design, software development, integration, testing, documentation, and knowledge transfer activities required to modernize the platform in a controlled and phased manner.
More specifically, the objective is to support the transition of the IRB case management ecosystem toward a modernized, cloud-aligned microservices architecture and operating model that can better support future service improvements, business agility, data sharing, reporting, and the introduction of emerging capabilities such as advanced automation and Artificial Intelligence.