The Canadian Grain Commission (CGC) wishes to enter into a contract with Waters Ltd. for the purpose of remote support, on-site service and annual preventative maintenance of one (1) Autopure preparative Liquid Chromatograph (LC) system, one (1) G2 Synapt mass spectrometer and two (2) software and computer hardware systems used to control the instruments and process data. The term of this proposed contract is three (3) years.
The total value of this contract will not exceed $367,563.60 (inclusive of applicable taxes).
The following documentation must be provided to support your Statement of Capabilities:
1. Please provide written, authenticated copies of your Original Equipment Manufacturer (OEM) current and valid certifications for providing maintenance on the following equipment:
G2 Synapt mass spectrometer consisting of:
- One (1) G2 Synapt mass spectrometer
- Two (2) MassLynx computers (hardware and software support)
Waters Autopure system consisting of:
- Two (2) model 515 pumps
- One (1) model 2424 Evaporative Light Scattering (ELS) detector
- One (1) model 2667 Fraction collector/sample injector
- One (1) model 2535 Quaternary gradient manager
- One (1) MassLynx computers (hardware and software support)
2. Please provide a list of the required training completed in order to obtain these certifications.
Other contract requirements include:
- Seventy two (72) hour on-site service standard for service calls
- Unlimited software and PC support for the three (3) computer assets specified above
- All parts, labor, travel and lodging included in the contract
- Commitment to use of OEM-approved parts for service and repairs only. Refurbished parts must be OEM-certified.
- Access to priority shipping of OEM parts within service standard, unless out of stock from the OEM.
3. Please provide written authentication from the original equipment manufacturer that you are authorized to provide OEM certified replacement parts (new parts only) and consumables for the above equipment.
4. Please provide a copy of the defined maintenance procedure for each piece of equipment, per the OEM.
Completed responses must be received ONLY to the b••••••••@••••••••.••.ca Mailbox, as specified in the ACAN on or before the submission deadline of Monday, July 15th, 2024.
All information provided will be held in confidence, unless verification is required with the OEM.
