Public Services and Procurement Canada (PSPC) must provide customer support as part of the Phoenix production operations and requires the services of Technical Account Manager (TAM) II resources to provide Advanced Customer Services (ACS) to assist with the Phoenix production support, on an as and when requested basis.
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Basic information
Reference
WS4690721526-Doc4692125309
Solicitation no.
WS4690721526
Buyer
Department of Public Works and Government Services (PSPC)
Notice type
Advance Contract Award Notice
Method
Advance contract award notice
Procurement category
*SRV
Trade agreements
*Canada-Korea Free Trade Agreement (CKFTA)
*Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
*Canada-Panama Free Trade Agreement
*Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
*Canada-Chile Free Trade Agreement (CCFTA)
*World Trade Organization Agreement on Government Procurement (WTO GPA)
*Canada-Honduras Free Trade Agreement
*Canada-Peru Free Trade Agreement (CPFTA)
*Canadian Free Trade Agreement (CFTA)
*Canada-Colombia Free Trade Agreement
Estimated value
Not disclosed
Source
canadabuys
Classification & terms
UNSPSC
UNSPSC 81000000 — Engineering and Research and Technology Based Services
Delivery & regions
Province
Quebec
Regions of delivery
*National Capital Region (NCR)
Contract term
September 1, 2024 → August 31, 2025
Key dates
Published
July 18, 2024
Closes
August 7, 2024
Amendment no.
001
Contact
End-user
Department of Public Works and Government Services (PSPC)
Suppliers who have won similar work from this buyer before.
1
EASTPOINT ENGINEERING LIMITED
16 contracts won· latest September 24, 2026
CAD $3.4M
total awarded
2
CBCL Limited
11 contracts won· latest March 11, 2026
CAD $1.7M
total awarded
3
WSP Canada Inc.
10 contracts won· latest July 9, 2026
CAD $17.2M
total awarded
4
Republic Architecture Inc.
10 contracts won· latest July 27, 2026
CAD $4.3M
total awarded
5
EBSCO Canada Ltd.
9 contracts won· latest October 8, 2025
CAD $2.8M
total awarded
EASTPOINT ENGINEERING LIMITED is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.