ENQUIRIES:
C••••••••@••••••••.••.ca
DESCRIPTION OF WORK
The provision of an online Second Languages Training and Tutoring Services for Border Services Officers (BSO) of the Canada Border Services Agency.
The objective is to provide a technology-based training approach using online software supplemented by one-on-one tutoring via teleconference / virtual classroom for part-time second official language training, in French and English to BSO’s to:
ensure that clients can be served in the official language of their choice;
ensure the quality of our services in both official languages;
promote the use of both official languages in the workplace; and
establish a bilingual workplace.
SCOPE OF WORK
The solution is to compromise of the following:
a subscription-based training delivered via web portal accessible for all CBSA employees;
a tutor-led training delivered by telephone, not excluding possible in-person or virtual classroom;
a language proficiency level evaluation delivered by a web portal and ongoing evaluation on student’s progress;
an on-site, virtual or tutor-led SLE preparation coaching; and possible virtual lunch and learn sessions for oral maintenance.
The propose solution must also comply with the following principles:
The second language training must be provided at the levels A, B, and C in accordance with the Government of Canada Qualification Standards in Relation to Official Languages (http://www.tbs-sct.gc.ca/gui/squn03-eng.asp).
The estimated number of students per year is 75 in the following regions:
Pacific
Prairie
Ontario (outside the National Capital Region)
National Capital Region - Headquarters
Quebec
Atlantic
SECURITY: There are no security requirements
It is intended to result in the award of one contract for a period of one (1) year, plus four (4) one-year irrevocable option allowing Canada to extend the term of the contract.
