The Canada Revenue Agency (CRA), with the participation of the union organisations, is committed to making available a confidential and voluntary Employee Assistance Program (EAP), without prejudice to job security or career progression, to employees who may be experiencing personal, health or work-related issues.
The purpose of this program is therefore to provide professional assistance to the employees and their families when required, to assess the nature of the issue(s) raised, provide short-term counselling, when appropriate, and refer them to the most appropriate source of help. For further details relating to this requirement, Bidders are referred to Appendix A attached hereto and forming part of this solicitation document.
TARGET POPULATION
LOCATION NUMBER OF EMPLOYEES
Ottawa - East Approximately 1075 employees
Ottawa - Central Approximately 3682 employees
Ottawa - West Approximately 1778 employees
Ottawa - South Approximately 2040 employees
PERIOD OF CONTRACT
The services will be required to be performed during the period from April 1, 2015 to March 31, 2017 with three (3) irrevocable options to extend the Contract period. Each option is for an additional period of one (1) year.
EVALUATION PROCEDURES
The evaluation of proposals will be performed in five (5) stages as follows:
Stage 1 – Mandatory Requirements
Stage 2 – Point Rated Requirements
Stage 3 – Financial Proposals
Stage 4 – Determination of the Bidder’s Overall Score
Stage 5 – Other Pre-Award Conditions
MANDATORY CRITERIA
The Bidder must meet all mandatory criteria applicable to this solicitation. Bids not meeting all mandatory criteria will be given no further consideration.
POINT RATED CRITERIA
Only the bids meeting the mandatory criteria will be evaluated and scored in accordance with the point rated evaluation criteria.
CONTRACTOR SELECTION METHODOLOGY
The compliant bids with the highest combined rating of technical merit (70%) and price score (30%) will be recommended for award of a contract subject to pre-award conditions being met.
COMMUNICATIONS CONTACT
To ensure the integrity of this process, enquiries and other communications regarding the solicitation must be directed ONLY to the following:
Steve Gilroy
Tel: (613) 948-2455
E-mail: s••••••••@•••••••.••.ca
Offers must be submitted in either English or French.
Offers must be received on or before 2:00PM EST, January 30, 2015.
The Crown reserves the right to negotiate with suppliers on any procurement.