Employee Assistance Program: Quebec Region
DESCRIPTION OF REQUIREMENT
The Canada Revenue Agency (CRA), with the participation of the union organisations, is committed to making available a confidential and voluntary Employee Assistance Program (EAP), without prejudice to job security or career progression, to employees who may be experiencing personal, health or work-related issues.
The purpose of this program is therefore to provide professional assistance to the employees and their families when required, to assess the nature of the issue(s) raised, provide short-term counselling, when appropriate, and refer them to the most appropriate source of help. For further details relating to this requirement, Bidders are referred to Annex A attached hereto and forming part of this solicitation document.
TARGET POPULATION
LOCATION
Eastern Quebec TSO
(Québec, Rimouski and Chicoutimi)
Quebec Office2575 Ste-Anne Blvd.Québec (Québec) G1J 1Y5
Rimouski Office180 De la Cathédrale AvenuRimouski (Québec) G5L 5H9
Chicoutimi Office100 La Fontaine StreetChicoutimi (Québec) G7H 6X2
NUMBER OF EMPLOYEES : 590
LOCATION
Western Quebec TSO
(Laval, Gatineau and Rouyn-Noranda)
Laval Office3400 Jean-Béraud Avenu
Laval (Québec) H7T 2Z2
Gatineau Office85 De La Savanne RoadGatineau (Québec) K1A 1L4
Rouyn-Noranda Office44 Du Lac AvenuRouyn-Noranda (Québec) J9X 6Z9
NUMBER OF EMPLOYEES: 730
LOCATION
Central and Southern Quebec TSO
(Brossard, Sherbrooke and Trois-Rivières)
Brossard Office3250 Lapinière Blvd.
Brossard (Québec) J4Z 3T8
Sherbrooke Office50 Place de la Cité, PC 1300Sherbrooke (Québec) J1H 5L8
Trois-Rivières Office2250 St-OlivierTrois-Rivières (Québec) G9A 4E9
NUMBER OF EMPLOYEES: 550
LOCATION
Montreal TSO305 René Levesque West Blvd.
Montréal (Québec) H2Z 1A6
NUMBER OF EMPLOYEES: 1550
LOCATION
Regional Office400 Place D’YouvilleMontréal (Québec) H2Y 2C2
NUMBER OF EMPLOYEES: 60
LOCATION
Shawinigan-Sud TC
4695, 12th avenuShawinigan-Sud (Québec) G9N 7S6
NUMBER OF EMPLOYEES: 1100
LOCATION
Jonquière TC
2251 René Levesque Blvd.
Jonquière (Québec) G7F 5J1
NUMBER OF EMPLOYEES: 620
Total : 5,200
PERIOD OF CONTRACT
The services will be required to be performed during the period from June 1, 2017 to May 31, 2019 with three (3) irrevocable options to extend the Contract period. Each option is for an additional period of one (1) year.
EVALUATION PROCEDURES
The evaluation of proposals will be performed in five (5) stages as follows:
Stage 1 – Mandatory Requirements
Stage 2 – Point Rated Requirements
Stage 3 – Financial Proposals
Stage 4 – Determination of the Bidder’s Overall Score
Stage 5 – Other Pre-Award Conditions
MANDATORY CRITERIA
The Bidder must meet all mandatory criteria applicable to this solicitation. Bids not meeting all mandatory criteria will be given no further consideration.
POINT RATED CRITERIA
Only the bids meeting the mandatory criteria will be evaluated and scored in accordance with the point rated evaluation criteria.
CONTRACTOR SELECTION METHODOLOGY
The compliant bids with the highest combined rating of technical merit (70%) and price score (30%) will be recommended for award of a contract subject to pre-award conditions being met.
COMMUNICATIONS CONTACT
To ensure the integrity of this process, enquiries and other communications regarding the solicitation must be directed ONLY to the following:
Henrique Carrera
Tel: (613) 219-8406
E-mail: h••••••••@•••••••.••.ca
Offers must be submitted in either English or French.
Offers must be received on or before 2:00PM EST, January 17, 2017.
The Crown reserves the right to negotiate with suppliers on any procurement.
