Title
Request for Proposal - Government of Canada Social Media Management Service (SMMS) -
Reference number
WS5612173135-Doc5785912400
Solicitation number
WS5612173135
Publication date
2026-07-10
Tender closing date
2026-10-30T14:00:00
Expected contract start date
2026-11-01
Expected contract end date
2029-10-31
Unspsc description
*Cloud-based software as a service
Notice type
Request for Proposal
Procurement method
Competitive - Open bidding
Selection criteria
Highest Combined Rating of Technical Merit and Price
Limited tendering reason
None
Trade agreements
*Canada-Honduras Free Trade Agreement
*Canadian Free Trade Agreement (CFTA)
*Canada-Colombia Free Trade Agreement
*Canada-Peru Free Trade Agreement (CPFTA)
*Canada-UK Trade Continuity Agreement (Canada-UK TCA)
*Canada-Ukraine Free Trade Agreement (CUFTA)
*World Trade Organization Agreement on Government Procurement (WTO GPA)
*Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
*Canada-Korea Free Trade Agreement (CKFTA)
*Canada-Panama Free Trade Agreement
*Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
*Canada-Chile Free Trade Agreement (CCFTA)
Regions of delivery
*Canada
Contracting entity name
Department of Public Works and Government Services (PSPC)
Contracting entity address line
11 Laurier St, Phase III, Place du Portage
Contracting entity address city
Gatineau
Contracting entity address province
Quebec
Contracting entity address postal code
K1A 0S5
Contracting entity address country
Canada
End user entities name
Service Canada (ServCan)
End user entities address
,,,,Canada
Contact info name
G•••••2, M•••••• (S•••/P•••)
Contact info email
m••••••••@••••••••.••.ca
Tender description
The purpose of this Request for Proposals (RFP) is to identify and procure a Software-as-a-Service (SaaS) Social Media Management Services (SMMS) solution that will support Government of Canada (GC) departments and agencies in publishing, managing, monitoring, and analyzing official social media content. The solution must enable GC institutions to effectively manage and measure their social media presence across a broad range of platforms while supporting government security, privacy, accessibility, and operational requirements.
Further details regarding the scope of this procurement and the specific requirements of the Social Media Management Services solution are provided within this RFP.
