Title
Research Project on Service Navigation Support for Seniors
Reference number
cb-61-38291761
Solicitation number
100032783
Publication date
2026-10-16
Tender closing date
2026-11-06T14:00:00
Expected contract start date
2026-12-01
Expected contract end date
2028-12-31
Unspsc description
*Change management communication and advisory service
Notice type
Request for Proposal
Procurement method
Competitive - Selective tendering
Selection criteria
Highest Technical Merit within a Stipulated Maximum Budget
Trade agreements
*Canadian Free Trade Agreement (CFTA)
*Canada-UK Trade Continuity Agreement (Canada-UK TCA)
*Canada-Honduras Free Trade Agreement
*Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
*Canada-Korea Free Trade Agreement (CKFTA)
*Canada-Colombia Free Trade Agreement
*Canada-Peru Free Trade Agreement (CPFTA)
*Canada-Panama Free Trade Agreement
*Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
*Canada-Chile Free Trade Agreement (CCFTA)
*World Trade Organization Agreement on Government Procurement (WTO GPA)
*Canada-Ukraine Free Trade Agreement (CUFTA)
Regions of opportunity
*Canada
Regions of delivery
*Canada
Contracting entity name
Department of Employment and Social Development (ESDC)
Contracting entity address line
Phase IV - 140 Promenade du Portage
Contracting entity address city
Gatineau
Contracting entity address province
Quebec
Contracting entity address postal code
J8X 2K2
Contracting entity address country
Phase IV - 140 Promenade du Portage nada
Contact info name
R••••• H•••••
Contact info email
N••••••••@••••••••.••.ca
Contact info address line
••••• •• - ••• •••••••• •• •••••••
Contact info city
••••••••
Contact info province
••••••
Contact info postalcode
••• •••
Contact info country
••••••
Attachment
https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/110142/100032783_npp_e_seniorsnavigation.pdf
Tender description
Title: Research Project on Service Navigation Support for Seniors - 100032783
The Service Navigation Support for Seniors project will have two components.
The first component,
Component A will review the accessibility of information on support services available to seniors and/or their
caregivers across all federal, provincial and territorial (FPT) jurisdictions and to identify common barriers.
The objective of Component A is to understand what support services are the most frequently requested across the
14 FPT jurisdictions and why the access rate for information is more elevated, especially as it relates to barriers in
accessing them.
The second component, Component B, will use the results from Component A and identify, in collaboration with
FPT Officials a number of case studies to analyse the mechanisms through which seniors and/or their caregivers
learn about and/or access support services aiming to build awareness and improve access to service navigation
supports. This would also include policy recommendations for jurisdictions to consider in enhancing service
navigation support for seniors.
