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← All tenders

Canada Energy Regulator (CER)

Retender - TSPS Customer Relationship Manager (CRM) Specialist

Name: Retender - TSPS Customer Relationship Manager (CRM) Specialist
Creator: Canada Energy Regulator (CER)

Supply arrangement

Estimated value

Not disclosed

Deadline

August 26, 2025

Published

July 31, 2025

Type

Services

Full description

This is a retender of solicitation 84084-24-0073

2.11 Information/Records Management/Recordkeeping Specialist – Intermediate
Region: Remote/Virtual Access

The Canada Energy Regulator (CER) has a requirement for one (1) intermediate Information / Records Management / Recordkeeping resource in a part-time capacity to support maintenance of its existing Customer Relationship Management (CRM) tool, develop custom views and reports of engagement data as required, coach CRM users, and propose system enhancements to support business needs.

Selection criteria

Highest Combined Rating of Technical Merit and Price

AI Summary

This is a retender of solicitation 84084-24-0073 2.11 Information/Records Management/Recordkeeping Specialist – Intermediate Region: Remote/Virtual Access The Canada Energy...

AI Analysis

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Basic information

Reference

cb-815-84674557

Solicitation no.

84084-24-0073/B

Buyer

Canada Energy Regulator (CER)

Notice type

RFP against Supply Arrangement

Method

Competitive - Selective tendering

Procurement category

*SRV

Trade agreements

*Please refer to Tender Description or Tender Documents *Canada-Panama Free Trade Agreement *Canada-Ukraine Free Trade Agreement (CUFTA) *Canada-Chile Free Trade Agreement (CCFTA) *Canada-Colombia Free Trade Agreement *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-Peru Free Trade Agreement (CPFTA) *Canada-Honduras Free Trade Agreement *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *North American Free Trade Agreement (NAFTA) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canadian Free Trade Agreement (CFTA)

Estimated value

Not disclosed

Source

canadabuys

Classification & terms

UNSPSC

UNSPSC 81000000 — Engineering and Research and Technology Based Services

Delivery & regions

Province

Alberta

Regions of opportunity

*Canada

Regions of delivery

*Calgary

Contract term

October 1, 2025 → June 30, 2027

Key dates

Published

July 31, 2025

Closes

August 26, 2025

Amendment no.

002

Amendment date

August 26, 2025

Contact

Contact

E••• O••

Email

E•••••••@•••••••.••.ca

Phone

(403) •••-••••

Address

••• ••••• •••••• ••, ••••• •••, •••••••, •••••••, ••• •••, ••••••

Likely incumbents

(2)

Suppliers who have won similar work from this buyer before.

1
Symbiotic Group Inc., Akkodis Canada Inc., In Joint Venture
1 contract won· latest March 10, 2026
CAD $1.6M
total awarded
2
ILI Limited t/a Intertek Inform
1 contract won· latest June 19, 2026
CAD $44.7K
total awarded

Symbiotic Group Inc., Akkodis Canada Inc., In Joint Venture is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.

Documents

(1)

↓ 84084-24-0073-b-npp-2.11-information-records-management-recordkeeping-specialist---intermediate.pdf

Complete source record(35)

Title

Retender - TSPS Customer Relationship Manager (CRM) Specialist

Reference number

cb-815-84674557

Amendment number

002

Solicitation number

84084-24-0073/B

Publication date

2025-07-31

Tender closing date

2025-08-26T16:00:00

Amendment date

2025-08-26

Expected contract start date

2025-10-01

Expected contract end date

2027-06-30

Tender status

Open

Unspsc

*81112212

Unspsc description

*Customer relationship management software maintenance

Procurement category

*SRV

Notice type

RFP against Supply Arrangement

Procurement method

Competitive - Selective tendering

Selection criteria

Highest Combined Rating of Technical Merit and Price

Trade agreements

Regions of opportunity

*Canada

Regions of delivery

*Calgary

Contracting entity name

Canada Energy Regulator (CER)

Contracting entity address line

517 Tenth Avenue SW, Suite 210

Contracting entity address city

Calgary

Contracting entity address province

Alberta

Contracting entity address postal code

T2R 0A8

Contracting entity address country

Canada

Contact info name

E••• O••

Contact info email

E•••••••@•••••••.••.ca

Contact info phone

(403) •••-••••

Contact info address line

••• ••••• •••••• ••, ••••• •••

Contact info city

•••••••

Contact info province

•••••••

Contact info postalcode

••• •••

Contact info country

••••••

Attachment

https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/70990/84084-24-0073-b-npp-2.11-information-records-management-recordkeeping-specialist---intermediate.pdf

Tender description

This is a retender of solicitation 84084-24-0073 2.11 Information/Records Management/Recordkeeping Specialist – Intermediate Region: Remote/Virtual Access The Canada Energy Regulator (CER) has a requirement for one (1) intermediate Information / Records Management / Recordkeeping resource in a part-time capacity to support maintenance of its existing Customer Relationship Management (CRM) tool, develop custom views and reports of engagement data as required, coach CRM users, and propose system enhancements to support business needs.