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Department of National Defence (DND)

(RH) Plateforme de services intégrés

Supply arrangement
Estimated value
Not disclosed
Deadline
July 27, 2026
Published
July 10, 2026
Type
Services
Explore similarInformation Technology Broadcasting and Telecommunications

Full description

DND has a requirement for a Software as a Service solution in the form of ServiceNow Human Resources Service Delivery (HRSD) accelerators and patterns and accompanying professional services to support the definition, acceleration, and validation of an end-to-end Integrated Services Platform, leveraging ServiceNow as the enterprise experience layer for civilian and Canadian Armed Forces (CAF) HR service delivery. All Work will be delivered in Ottawa, Ontario.

Selection criteria

Highest Combined Rating of Technical Merit and Price

AI Summary

DND has a requirement for a Software as a Service solution in the form of ServiceNow Human Resources Service Delivery (HRSD) accelerators and patterns and accompanying professional...

AI Analysis

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Basic information

Reference
cb-204-80174664
Solicitation no.
W6369-27-DN02
Buyer
Department of National Defence (DND)
Notice type
RFP against Supply Arrangement
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Please refer to Tender Description or Tender Documents
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Regions of opportunity
*Ottawa
Regions of delivery
*Ottawa *Canada *National Capital Region (NCR)
Contract term
September 1, 2026 → March 31, 2027

Key dates

Published
July 10, 2026
Closes
July 27, 2026
Amendment no.
001

Contact

Contact
J••••• B•••••
Email
d••••••••@••••••.••.ca
Address
•• •••••• ••., ••••••, ••, ••• •••, ••••••
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Award history

0 past awards in this classification and 5 likely incumbents from this buyer. Pro shows who won and for how much.

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Documents

(1)
Complete source record(33)
Title
(HR) Integrated Services Platfom
Reference number
cb-204-80174664
Amendment number
000
Solicitation number
W6369-27-DN02
Publication date
2026-07-10
Tender closing date
2026-07-27T14:00:00
Expected contract start date
2026-09-01
Expected contract end date
2027-03-31
Tender status
Open
Unspsc
*43230000 *43232403 *81162000
Unspsc description
*Software *Enterprise application integration software *Cloud-based software as a service
Procurement category
*SRV
Notice type
RFP against Supply Arrangement
Procurement method
Competitive - Selective tendering
Selection criteria
Highest Combined Rating of Technical Merit and Price
Trade agreements
*Please refer to Tender Description or Tender Documents
Regions of opportunity
*Ottawa
Regions of delivery
*Ottawa *Canada *National Capital Region (NCR)
Contracting entity name
Department of National Defence (DND)
Contracting entity address line
60 Moodie Dr.
Contracting entity address city
Ottawa
Contracting entity address province
ON
Contracting entity address postal code
K1A 0K2
Contracting entity address country
Canada
Contact info name
J••••• B•••••
Contact info email
d••••••••@••••••.••.ca
Contact info address line
•• •••••• ••.
Contact info city
••••••
Contact info province
••
Contact info postalcode
••• •••
Contact info country
••••••
Attachment
https://canadabuys.canada.ca/sites/default/files/webform/tender_notice/100196/w6369-27-dn02---%28hr-integrated-services-platform---notice-of-proposed-procurement-%28npp.pdf
Tender description
DND has a requirement for a Software as a Service solution in the form of ServiceNow Human Resources Service Delivery (HRSD) accelerators and patterns and accompanying professional services to support the definition, acceleration, and validation of an end-to-end Integrated Services Platform, leveraging ServiceNow as the enterprise experience layer for civilian and Canadian Armed Forces (CAF) HR service delivery. All Work will be delivered in Ottawa, Ontario.

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