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Shared Services Canada

Service de centre de contacts hébergés (scch) (10034679/A)

Other
Estimated value
Not disclosed
Deadline
May 15, 2014
Published
April 15, 2014
Type
Services
Explore similarOntario

Full description

Invitation to Qualify Notice – Hosted Contact Centre Services (10034679/A)

The ITQ closed on March 19, 2014. Canada wishes to thank all Respondents who submitted responses to the ITQ. The evaluation of the responses has been completed. The following is the list of Respondents who successfully met the mandatory experience requirements set out in the ITQ and therefore qualify to proceed to the Review and Refine Requirements (RRR) Phase of the procurement process:

IBM Canada Ltd.
The Bell Telephone Company of Canada or Bell Canada
Hewlett-Packard (Canada) Co.
Telus Communications Inc.
Rogers Communications Partnership
Telax Voice Solutions

Respondents who did not successfully qualify at the ITQ Phase are not able to participate in subsequent procurement phases for HCCS.

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Basic information

Reference
PW-14-00630947
Solicitation no.
10034679/A
Buyer
Shared Services Canada
Notice type
Invitation to Qualify
Method
Competitive - Open bidding
Procurement category
*SRV
Trade agreements
*None
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*T000K — *Telephone Services / Contact Centre Services

Delivery & regions

Province
Ontario
Regions of delivery
*Canada

Key dates

Published
April 15, 2014
Closes
May 15, 2014
Amendment no.
000

Contact

End-user
Shared Services Canada
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