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Health Canada

Services de gestion de projet du centre de contact

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
July 26, 2022
Published
July 11, 2022
Type
Services
Explore similarManagement and Business Professionals and Administrative ServicesOntario
Awarded
This contract has been awarded. Details are drawn from the federal award notice for this solicitation.
Winning supplier
Price Waterhouse Coopers LLP
Contract value
CAD $1.8M
Award date
2022-08-10

Full description

This requirement is put forth by Health Canada on behalf of the Public Health Agency of CanadaThis requirement is open only to those Supply Arrangement Holders under E60ZT-16TSSB who qualified under Tier 1 for the following stream: Project Management ServicesOnly selected TSPS SA Holders currently holding aTSPS SA under the E60ZT-16TSSB series of SAs are invited to compete. SA Holders may not submit a bid in response to this bid solicitation unless they have been invited to do so. However, should an uninvited SA Holder wish to be invited, it may contact the Contracting Authority to request an invitation at any time prior to five business days before the published bid closing date, and an invitation will be made to that SA Holder unless it would not be consistent with the efficient operation of the procurement process. In no circumstance will such an invitation require Canada to extend a bid closing date. The following SA Holders have been initially invited to bid on this requirement.SA Holders that are invited to compete as a joint venture must submit a bid as that joint venture SA Holder, forming no other joint venture to bid. Any joint venture must be already qualified under the E60ZT-16TSSB series as that joint venture at the time of bid closing in order to submit a bid.4336615 Canada Inc. and RFP Solutions Inc. joint-ventureCGI Information Systems and Management Consultants Inc.Cofomo OttawaDeloitte Inc. Econ Inc.Ernst & Young LLP HDP Group Inc IBM Canada Limited/IBM Canada Limitée KPMG LLP Lansdowne Technologies Inc. MGIS Inc. Pricewaterhouse Coopers LLP Raymond Chabot Grant Thornton Consulting Inc. Systemscope Inc. WSP CANADA INC. Description of the Requirement:Since the onset of the COVID-19 pandemic, the Public Health Agency of Canada (PHAC) has directed the implementation of border restrictions and border control measures related to travelers, chief among these being testing and quarantine measures designed to help prevent the introduction and spread of the virus in Canada. Verification of travelers’ compliance with obligations has allowed PHAC to know whether its approach to enforcement is effective and what adjustments it may need to make to help limit the spread of the virus. The objective of the work is to maximize PHAC’s ability to contact travellers and improve compliance monitoring and traveller compliance, by ensuring that PHAC continues to be supported in the design of new campaigns, re-design of existing campaigns, and in maintaining the operational efficiency of the contact centre.There is a security requirement associated to this RFPProposed period of contract: The proposed period of contract shall be from date of Contract Award for a period of one (1) year plus a potential one (1) year extension.

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Basic information

Reference
PW-22-01000994
Solicitation no.
1000242560A
Buyer
Health Canada
Notice type
Request for Proposal
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Canada-Colombia Free Trade Agreement *Canada-Chile Free Trade Agreement (CCFTA) *Canada-Panama Free Trade Agreement *Canada-Peru Free Trade Agreement (CPFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Canadian Free Trade Agreement (CFTA) *Canada-Ukraine Free Trade Agreement (CUFTA) *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *Atlantic Procurement Agreement *Canada-Korea Free Trade Agreement (CKFTA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canada-Honduras Free Trade Agreement
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*R123AH — *Project Management Services
UNSPSC
UNSPSC 80000000 — Management and Business Professionals and Administrative Services

Delivery & regions

Province
Ontario
Regions of delivery
*Canada

Key dates

Published
July 11, 2022
Closes
July 26, 2022
Amendment no.
000

Contact

End-user
Health Canada
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Award history

5 past awards in this classification and 5 likely incumbents from this buyer. Pro shows who won and for how much.

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