ISEDs Audit and Evaluation Branch, Evaluation Directorate, undertakes program evaluation studies, following a five-year Departmental Evaluation Plan. In addition, the Directorate provides advice and guides programs in the development of their Performance Measurement Strategies (PM Strategies) and Performance Information Profiles (PIPs) and their associated elements. From time to time, the Directorate also conducts special studies and/or reviews at the request of senior management. In addition to in-house resources, the Directorate relies on the expertise provided by outside contractors. The Directorate may contract out complete program evaluations, reviews and performance measurement activities, or any component of these studies (e.g., surveys, literature reviews, case studies, focus groups, cost-benefit analysis). The purpose of this Request for Standing Offer (RFSO) is to establish a Standing Offer Agreement for the Department of Innovation, Science and Economic Development (ISED) for professional services in the areas of: program evaluation, performance measurement and results, and special studies/reviews. Question No. 15: For RT2, can the Crown please confirm if client email addresses will be accepted in place of a client telephone number? Answer No. 15: The Project Authority has confirmed that while both an email address and telephone number are preferred, an email address will be accepted in place of a client telephone number.