Requirement
The mandate of the Statistics Canada Library (StatCan) is to provide access to bibliographic and information products to support the employees of Statistics Canada in carrying out their mandate. By virtue of its familiarity with Statistics Canada's products and services and its expertise in information management, the StatCan Library also assists the Agency in the dissemination of its data and information and in the management of its information holdings. The dissemination and management of this information is mainly provided via the Integrated Library System (ILS) which includes an online catalogue that is our public face. The StatCan Library currently uses the open source software Evergreen for it’s catalogue and database. We require the following expert services: Canadian hosting facilities, support services for software and hardware, training as required, test server set up and access for required projects, and programming to enhance the catalogue and database.
Evaluation Process
Bidders MUST meet all the mandatory requirements of the Request for Proposal (RFP). No further consideration will be given to bidders not meeting all the mandatory criteria. The mandatory criteria include:
MTC1 - Bidder
The Bidder must demonstrate through projects completed that they have a minimum of 3 years experience within the last 5 years providing Evergreen services to organizations.
This would include:
1. full support services;
2. data migrations;
3. configuration changes;
4. customizations;
5. development for which programming is required;
6. performance questions;
7. report creation.
Note: In the projects submitted in the bid, each of the above noted items must be covered, but not necessarily every one in each project.
The Bidder must provide the following information for each project in order to demonstrate the experience submitted in response to this criterion.
1. Name of the Organization;
2. Title of the project;
3. A brief summary of the projects in which the experience was obtained;
4. Duration: Project start/end dates in the format: (month/year) to (month/year)
Organization contact name, the business telephone number and the e-mail address.
MTC2 – Bidder
The bidder must have a hosting facility in Canada. The Bidder must provide the following information in order to demonstrate that they meet this criterion.
1. The legal name and complete address of their office in Canada;
2. The business mandate of the firm;
3. The size of the office in Canada in terms of employees; number of servers available and the capacity of each server.
The bidder must provide his Procurement Business Number (PBN) which can be obtained during this process from Public Works and Government Services Canada (PWGSC).
To obtain a PBN, the bidder must consult the following web site to access the form: (https://buyandsell.gc.ca).
MTC3 - Proposed Core Committer (CC)
The Bidder must propose, at a minimum, one (1) Evergreen Core Committer (CC) that will be assigned to provide the services under the resulting contract.
The résumé of each proposed CC must be provided with the bid.
MTC4 - Proposed Core Committer (CC)
The Bidder must demonstrate through projects completed (referencing résumé is not sufficient) that each proposed Core Committer (CC) in MTC3 has completed at least 5 projects within the last 5 years with Evergreen Software or providing Evergreen services to organizations. This could include bug fixes, new features, configuration changes and customizations, which have been incorporated up to and including Evergreen version 2.8.
The Bidder must provide the following information for each proposed CC in order to demonstrate the experience submitted in response to this criterion:
1. Name of the Organization;
2. Title of the project;
3. A brief summary of the projects in which the experience was obtained;
4. Duration: Project start/end dates in the format: (month/year) to (month/year
5. Organization contact name, the business telephone number and the e-mail address
MTC5 - Bidder – Contingency Plan
The bidder must provide a contingency plan that will present a course of action designed to help their organization respond effectively to a significant future event or situation that may happen.
The contingency must cover the following points:
Business Continuity describes the processes and procedures an organization puts in place to ensure that essential functions can continue during and after a disaster.
Disaster Recovery is the area of security planning that deals with protecting an organization from the effects of significant negative events.
Risk management is the process of identifying, assessing and controlling threats to an organization's capital and earnings.
MTC6 - Bidder
The bidder must identify in their proposal the name of the resource that will act as a Liaison Officer between the contractor and the Statistics Canada Project Authority.
The Liaison Officer will be responsible for the delivery of the services by the proposed resources, will be the person who will coordinate the services to be rendered by the proposed resources and the Project Authority and will be the main contact of the contractor.
The bidder's proposal must include a complete résumé of the Liaison Officer which will support the skills and expertise being offered.
Bidders that meet all mandatory criteria will be evaluated further using point-rated criteria.
Period of the Contract
Services are to be provided from the date of contract award to 31-MAR-2016, with the possibility of extending the contract for three (3) additional periods of one (1) year each, under the same terms and conditions.
Basis of Selection
The responsive bid with the highest combined overall point rating of technical merit and price will be recommended for award of a contract.
