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Shared Services Canada

Services Partage Canada (SPC)

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
September 21, 2020
Published
June 22, 2020
Type
Services
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Full description

Amendment 16 - SSC is granting an extension until September 21, 2020@2:00pm – Eastern Time
REMINDER: If Bidders wish to take advantage of the Pre-Check Compliance Process the revised date and time is the following: Canada will review only Pre-Bids submitted by no later than 11:59 p.m Eastern Time. 04-Sep-2020 (the “Pre-Bid Deadline”)
Amendment 15 - Questions/Answers
Amendment 14 - Questions/Answers - SSC is granting an extension until September 18, 2020 to allow sufficient time to compile their response. Please advise in writing to the Contract Authority: j••••••••@••••••.ca your intent to continue to bid on this solicitation.
Amendment 13 - Questions/Answers - Note: The question period has been extended until July 31, 2020@2:00pm
Amendment 12 - Questions/Answers
Amendment 11 - Questions/Answers
Amendment 10 - Questions/Answers
Amendment 9 - Questions/Answers
Amendment 8 - Questions/Answers
Amendment 7 - Questions/Answers
Amendment 6 - Questions/Answers
Amendment 5 - Questions/Answers - properly attach
Amendment 4 - Questions/Answers
Amendment 3 - Questions/Answers
Amendment 2 - Modifications to SOW
Amendment 1 - Questions/Answers
Description of Requirement
This bid solicitation is being issued to satisfy the requirement of Shared Services Canada for Service Desk Transformation Services (“the Solution”). Under the resulting Contract,
SSC intends to award one contract.
SSC intends to award for a Contract period of three years, plus four option periods of one year each.
File Number: 2B0KB40545Contracting Authority: Julie BamptonPhone Number: 613-790-5915E-Mail: J••••••••@••••••.caSOLICITATION CLOSESAt 2:00 PM on August 21, 2020 Time Zone: EST
Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above.

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Basic information

Reference
PW-20-00918344
Solicitation no.
2B0KB40545
Buyer
Shared Services Canada
Notice type
Request for Proposal
Method
Competitive - Open bidding
Procurement category
*SRV
Trade agreements
*None
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*T000K — *Telephone Services / Contact Centre Services

Delivery & regions

Province
Ontario
Regions of delivery
*Canada

Key dates

Published
June 22, 2020
Closes
September 21, 2020
Amendment no.
018

Contact

End-user
Shared Services Canada
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