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← All tenders
Public Works and Government Services Canada

Solution de gestion des services de technologie de l'information

Other
Estimated value
Not disclosed
Deadline
February 20, 2015
Published
January 14, 2015
Type
Goods
Explore similarInformation Technology Broadcasting and TelecommunicationsQuebec

Full description

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: All interested suppliers may submit a bid
Attachment: None
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: No
Nature of Requirements:
Information Technology Service Management Solution

E62ZR-151627/A
Quenville, Elizabeth
Telephone No. - (613) 937-2727
Email Address - e••••••••@•••••.••.ca

The In-Service Support Sector (ISS) of Public Works and
Government Services Canada (PWGSC) Chief Information Officer
Branch (CIOB) has a requirement for an integrated ITSM tool
suite to support a centralised (single point of contact) Service
Desk, incident, problem and configuration management, Service
Request Management and IT Asset & Service Management functions,
and integrate with existing applications, such as Ms Dynamic, Ms
Sharepoint, SAP, PeopleSoft, GCDOCS, and SSC's Tivoli/SmartCloud
or other ITSM tool.
ISS is issuing this Request for Information (RFI) to identify
solution options available on the marketplace.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.

AI Analysis

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Basic information

Reference
PW-_EEM-006-28332
Solicitation no.
E62ZR-151627/A
Buyer
Public Works and Government Services Canada
Notice type
Request for Information
Method
Competitive - Open bidding
Procurement category
*GD
Trade agreements
*Agreement on Internal Trade (AIT) *Canada-Panama Free Trade Agreement *Canada-Peru Free Trade Agreement (CPFTA) *North American Free Trade Agreement (NAFTA) *Canada-Colombia Free Trade Agreement *World Trade Organization Agreement on Government Procurement (WTO GPA)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*N7030 — *ADP Software
UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Province
Quebec
Regions of delivery
*National Capital Region (NCR)

Key dates

Published
January 14, 2015
Closes
February 20, 2015
Amendment no.
001

Contact

End-user
Public Works and Government Services Canada
Sign up free to see the contact details

Likely incumbents

(5)

Suppliers who have won similar work from this buyer before.

  1. 1
    Kisters North America, Inc.
    1 contract won· latest October 5, 2022
    CAD $6.3M
    total awarded
  2. 2
    Raymond Chabot Grant Thornton Consulting Inc.
    1 contract won· latest March 23, 2023
    CAD $6.3M
    total awarded
  3. 3
    ABI/ADVANCED BUSINESS INTERIORS INC
    1 contract won· latest January 21, 2022
    CAD $1.3M
    total awarded
  4. 4
    TEKNION LIMITED
    1 contract won· latest October 12, 2021
    CAD $254.4K
    total awarded
  5. 5
    Rillea Technologies Inc.
    1 contract won· latest September 8, 2022
    CAD $233.1K
    total awarded

Kisters North America, Inc. is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.

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