SSC is responsible for the management of most IT infrastructure for government departments and agencies and, therefore, requires the framework and tools to conduct effective service management of this IT infrastructure. SSC has a requirement for immediate deployment of a mature, outsourced ITSM managed service solution that satisfies SSC’s technical and business requirements without customization.This Invitation to Qualify (ITQ) is the first phase of a procurement process by Shared Services Canada (SSC) for . Suppliers are invited to pre-qualify in accordance with the terms and conditions of this ITQ in order to become Qualified Respondents for any later phases of the procurement process. Only Qualified Respondents will be permitted to bid on any subsequent solicitation issued as part of the procurement process.D301A: Computer and Data Processing ServicesD301B: Data Centre ServicesD301C: Computer Services, Not Elsewhere SpecifiedD302A: Informatics Professional ServicesN7030: ADP SoftwareN7010: Automatic Data Processing Equipment, System ConfigurationJX7010: Automatic Data Processing Equipment, System Configuration - RepairJI7030: ADP Software - Installation