NOTICE OF PROPOSED PROCUREMENT (NPP)
For
TASK BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS)
GSIN: D302A ADP SYSTEM DEVELOPMENT SERVICES
Reference Number:
100011776
Solicitation Number:
100011776
Organization Name:
Employment and Social Development Canada (ESDC)
Solicitation Date:
2018/12/20
Closing Date:
2019/01/11 at 14:00 Eastern Standard Time (EST)
Anticipated Start Date:
2019/02/01
Estimated Delivery Date:
2020/01/31
Estimate Level of Effort:
220 days per resource
Contract Duration:
The contract period will be for one (1) year from the date of contract with an irrevocable option to extend it for up to three (3) additional one-year periods
Solicitation Method:
Competitive
Applicable Trade Agreements:
WTO-AGP, NAFTA, CFTA
Comprehensive Land Claim Agreement Applies:
No
Number of Contracts:
1
Requirement Details
Tendering Procedure: Selective Tendering
This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following category(ies):
One (1) Level 1, Programmer Analyst (A.7)
One (1) Level 1, Web Developer (A.14)
One (1) Level 1 Database Administrator (I.2)
The following SA Holders have been invited to submit a proposal:
4165047 Canada Inc. (D4iS Solutions)
Adobe Systems Canada
Attain Insight Solutions Inc.
Beyond Technologies Consulting Inc.
Calian Ltd.
Coradix Technology Consulting Inc.
Dare Human Resources Corporation
Deloitte Inc.
DLS Technology Corporation
Ernst & Young LLP
Four Points Solutions Ltd.
IBM Canada Ltd.
Leverage Technology Resources Inc., Farlane Systems Inc., IN JOINT VENTURE
Pricewaterhouse Coopers
Watershed Information Technology Inc., ED-COM Software Inc., and IDEV Solutions Inc. IN JOINT VENTURE
Description of Work:
Background
The Phone Operations and ICM unit, within the Digital Service Directorate (DSD) specializes in responding to general enquiries from the public (telephone and e-mail services) as well as sharing information solutions across Tier 1 Channels (in-person network in particular).
The unit is responsible for the management and operation of the 1-800-O-Canada telephone service, the delivery of customized information services for other federal government departments and also manages an integrated knowledge repository of programs, services and initiatives to support Tier 1 service delivery.
Contact centre regular hours of operation are 6:30 am to 8:00 pm Monday to Friday. These hours can be extended to 11:00 pm at night and include weekends as required.
The unit has created in-house information database applications to manage information and respond to enquiries from the public as well as recording basic statistics regarding each transaction and document orders that can be leveraged across channels.
Objective
The Phone Operations and ICM unit, a division of ESDC/Service Canada (Citizen Service Branch (CSB) – Digital Service Directorate (DSD)), requires the services of a programming team made up of up of a Programmer Analyst, a Web Developer, and a Database Administrator, dedicated to the maintenance, analysis, design, programming, testing and optimization of existing and new in-house database applications, used to support the delivery of services to Canadians.
Bidders must submit a bid for all resource categories
The work is currently being performed by Coradix Technology Consulting Ltd. under contract (value $1,928,910 tax included
Security Requirement: Common PS SRCL #19 applies
Minimum Corporate Security Required: Designated Organization Screening (DOS)
Minimum Resource Security Required: Secret
Contract Authority
Name: Andrew McMillan
Phone Number: 819.654.1922
Email Address: A••••••••@••••••••.••.ca
Inquiries
Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.
NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact R••••••••@•••••.••.ca
