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← All tenders
Natural Resources Canada

Spécialiste, service de dépannage

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
March 2, 2015
Published
February 13, 2015
Type
Services
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Full description

Description of Work:
This Request for Proposals (“RFP”) is for additional resources to the NRCan National Service Desk. Although based at one main location at 580 Booth St. in Ottawa, resources will be required at various locations across Canada. Telephone support is provided via a virtual phone system and onsite support is provided by local technicians. The majority of this requirement will be for phone support; however some resources may be required to provide onsite desk-side support as necessary.

Mandatory Requirement(s):
Bidders must have the capability of providing resources in all of the following regions:
Fredericton, NB; Dartmouth, NS; National Capital Region; Quebec, QC; Ste-Foy, QC; Sault Ste. Marie, ON; Edmonton, AB; Calgary, AB; Vancouver, BC

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Basic information

Reference
PW-15-00672297
Solicitation no.
NRCan-5000015427
Buyer
Natural Resources Canada
Notice type
Request for Proposal
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Canada-Chile Free Trade Agreement (CCFTA) *Comprehensive Land Claim Agreement (CLCA) *Agreement on Internal Trade (AIT) *Canada-Panama Free Trade Agreement *North American Free Trade Agreement (NAFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Canada-Colombia Free Trade Agreement
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D302A — *Informatics Professional Services

Delivery & regions

Province
Ontario
Regions of delivery
*Canada

Key dates

Published
February 13, 2015
Closes
March 2, 2015
Amendment no.
000

Contact

End-user
Natural Resources Canada
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