The Office of the Secretary to the Governor General (OSGG)’s IT section is responsible for all information technology systems, including their deployment, maintenance and support. These systems include, but are not limited to: servers, desktops, applications, networks, messaging, virtualization, storage, authentication, Virtual Private Networks (VPN) and cloud computing/networking.
The current staffing levels and competencies of the team allow for generalized day to day support of the IT infrastructure; however, complex issues and specialized migrations are outside the scope of responsibilities and skills of the existing team.
The OSGG requires a team of up to five (5) Senior System Administrator and two (2) Senior Technical Architect resources to provide ongoing IT support and priority issue resolution on an “as and when required” basis.
The group of Senior System Administrator resources must be led by a Senior Technical Architect Resource who will be the Single Point of Contact (SPOC) responsible for coordinating, supervising, and scheduling to ensure service quality with the OSGG Technical Authority.
