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Environment Canada

SPICT - Spécialiste, service de dépannage - Supérieur - reliés à la solution de voyage des services de voyages partagés (SVP) - Hogg Robinson Group (HRG)

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
June 15, 2017
Published
May 31, 2017
Type
Services
Explore similarInformation Technology Broadcasting and Telecommunications

Full description

A bilingual Senior Help Desk Specialist with a valid reliability security clearance. The resource will have to respond to 1st level, 2nd level, and 3rd level support calls and emails and troubleshoot and resolve complex technical problems related to Shared Travel Services (STS) – Hogg Robinson Group (HRG) travel solution, develop and provide training and knowledge transfer to STS-HRG team and end-users.

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Basic information

Reference
PW-17-00780978
Solicitation no.
5000030601
Buyer
Environment Canada
Notice type
Request for Proposal
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*North American Free Trade Agreement (NAFTA) *Agreement on Internal Trade (AIT)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D302A *D302AAH *D302AAP — *Informatics Professional Services *Informatics Professional and Consulting Services - Maintenance Operations, Support *Informatics Professional and Consulting Services, Software Development and Implementation
UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Regions of delivery
*Quebec (except NCR)

Key dates

Published
May 31, 2017
Closes
June 15, 2017
Amendment no.
000

Contact

End-user
Environment Canada
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