IntroductionThe CRA has identified that the use of standardized online tests as an efficient means to improve the quality of hiring, to lower its turn-over rate, and to streamline large-volume staffing processes.The purpose of this Request for Information (RFI) is to gather information on industry capabilities and availability of standardized online tests that can satisfy our business requirements.The key objectives of the RFI include:Determine vendor offerings in providing standardized tests that are readily accessible through an online platform.Get a better understanding of the current and future trends of standardized online tests.Provide an opportunity for vendors to demonstrate their product functionalities and capabilities.Determine vendor ability to meet CRA accessibility requirements.Background InformationThe CRA employs over 50,000 employees across Canada in its different branches and regions. To sustain its large and qualified workforce, the CRA conducts an average of 700 staffing processes annually, which involve over 100,000 candidates. Demographics show that the CRA will continue to staff positions at an elevated rate in the coming years. Staffing processes within the CRA are designed to identify qualified candidates for positions from the entry level to the management level.Disclaimer Responding to this Request for Information (RFI) is not a prerequisite to receiving or being eligible to bid on any Request for Proposal (RFP) for this requirement. Any RFP will be advertised on the Government Electronic Tendering Service (GETS) commonly referred to as Buy and Sell (https://buyandsell.gc.ca/).This RFI is not to be construed as a solicitation for tenders or proposals. No contract or other form of commitment will be entered into based on responses to this RFI. This RFI is not considered as authorization by the Canada Revenue Agency (CRA) to undertake any work that would result in costs to CRA.Nothing in this RFI shall be construed as a commitment from CRA to issue an RFP for this program. CRA may use non-proprietary information provided in its review and/or in the preparation of any formal RFP. All responses will be held by CRA on a confidential basis (subject to applicable federal legislation) and remain the property of CRA once they have been received.CRA may reproduce or photocopy or transcribe the response and any non-proprietary supporting documentation for the purpose of its review and/or inclusion in any resulting RFP document. Vendors responding to this RFI are advised to clearly identify which (if any) portions of their responses are proprietary and may be invited to a meeting to further clarify their responses to questions provided in Appendix A and B herein.The confidentiality of each vendor’s response will be maintained.CRA shall not be bound by anything stated herein. CRA reserves the right to change, at any time, any or all parts of the requirements, as it deems necessary. CRA also reserves the right to revise its procurement approach, as it considers appropriate, either based upon information submitted in response to this RFI or for any other reason it deems appropriate.This RFI remains the property of CRA at all times and must be returned by the vendor upon request. Vendors not submitting a response must immediately return all printed, graphic and electronic documentation to the point of contact.Interactive Demonstration SessionsCRA may at its sole discretion entertain presentations/demonstrations with interested respondents to provide them with the opportunity for a follow-up to their written response to present their capabilities in relation to this RFI.Respondents that have expressed such interest and have demonstrated via their response to the RFI that their products(s) correspond sufficiently to the product questions as stated herein may be contacted within 20 business days of the RFI closing date to schedule the presentations/demonstrations.Presentations/demonstrations will be virtual, utilizing WebEx or MS Teams.The time frame for each session will be a maximum of 2 hours.Respondents must be familiar with the services capabilities to respond to questions at the presentation/demonstration session.Responses and EnquiriesResponses for questions must be submitted complete and in writing in the order shown. All requests for information in all sections of this document must be answered as concisely as possible while providing all information necessary to understand the proposed solution. Any deviation from the question or requirements that cannot be satisfied by the vendor, must be clearly identified.Any information of a confidential or proprietary nature contained in a vendor’s response should be clearly marked ‘PROPRIETARY’ or ‘CONFIDENTIAL’ by item or at the top of each page.Responses to this RFI will not be used to pre-qualify or otherwise restrict participation in any future procurement process (e.g. an RFP). Responses will not be formally evaluated.CRA will not reimburse any expenditure incurred in preparing responses and participating in the presentation sessions related to this RFI.The vendor must provide a contact name, email address and telephone number when submitting their response.Respondents are requested to submit responses by 2:00PM (EDT), September 7, 2022. Responses received after this date/time will not be reviewed.Electronic submissions are mandatory and should be submitted as one complete package.Vendors are requested to submit responses to this RFI, and any related enquiries to the attention of Quan Do at H••••••••@•••••••.••.ca
