Agrément des services de santé

Health Services Accreditation
An advanced contract award notice (ACAN) is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meet the requirements set out in the ACAN, on or before the closing date and time stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.
 Definition of requirement:
The Correctional Service of Canada (CSC) has a requirement to maintain its accreditation status to remain in compliance with its legislated mandate.
The Correctional Service of Canada’s Health Services Sector (CSC’s HSS) initiated the process to obtain its Accreditation status for the delivery of physical health care to offenders in November 2008. In December 2009, the HSS was awarded an Accreditation Primer. In September 2011 and 2014, CSC was provided with a report confirming that it had maintained its Accreditation status under the Qmentum Program which was, at that time, a three (3) year cycle. For CSC’s HSS to achieve its Accreditation status in 2018, its delivery of care is evaluated against a set of professionally accepted standards.
It is essential that CSC’s HSS continues to maintain its accreditation status to reinforce that CSC is in compliance with its legislated mandate under Section 86 of the Corrections and Conditional Release Act and its commitment of ensuring inmates have access to physical and mental healthcare that meet professional standards.
As well, by maintaining its Accreditation status CSC’s HSS will continue to address offenders’ health needs which will in turn assist them in participating in correctional programs that contribute to their successful reintegration and contribute to public health and safety.
1.2 Objectives:
The Objectives are:
1. Maintain relevant and current accreditation program and standards for CSC health services;
2. Provide ongoing technical advice and coordination to CSC health services in preparation for the 2018 accreditation process; and
3. Prepare and conduct accreditation surveys at CSC National and Regional Headquarters, Health Services Clinics, Regional Hospitals, Regional Pharmacies, Regional Treatment Centers and Community Mental Health.
1.3 Tasks:
The Contractor must perform the following tasks:
1.3.1 Accreditation program and standards for CSC Health Services:
a. The Contractor must provide all standards to be surveyed in the next Qmentum cycle (2018) one year prior to the first date of the national survey. The Contractor must also work with CSC on the following additional standards to determine whether they are required, and to adjust them to the CSC environment:

CSC Health Services Standard;
Leadership;
infection prevention and control;
managing medication;
diagnostic imaging (Ontario region only);
Mental Health Services;
Community-Based Mental Health Services and Supports

CSC will review the standards and submit a request for non applicable standards. The Contractor must review the request, discuss them with the CSC Project Authority and determine whether these standards are approved with the non applicable standards.
b. Only standards mutually agreed upon by the Contractor and CSC will be used during the 2018 survey.
1.3.2 Accreditation Surveys:
a. The Contractor must prepare and conduct accreditation surveys at CSC National and Regional Headquarters, Health Services Clinics including Mental Health in mainstream institutions, Regional Hospitals, Regional Pharmacies and Regional Treatment Centers and Community Mental Health, using a health system approach and standards recognised by the International Society for Quality in Health Care under Qmentum Program.
b. The Contractor must ensure that the timing of the National Headquarters survey will not interfere or limit any of the time allocated to the 5 regional surveys.
c. For the next Qmentum Survey, the Contractor must survey all 43 institutions (six maximum security, nine medium security, five minimum security, 12 multi-level security, 11 co-located institutions), as well as National Headquarters, regional Headquarters, regional hospitals, regional pharmacies and 1 Community Mental Health site per region (either in a CCC or Parole Office).
d. The Contractor must cluster the surveys by region.
e. The Contractor must prepare a final consolidated report for CSC National Headquarters, aggregating the results 30 days after the surveys of each region and National Headquarters.
f. The Contractor must advise the Project Authority each time, prior to any changes, additions and/or deletions to the Regional and NHQ Quality Performance Roadmaps (QPR). The Contractor must also provide an explanation of any changes, additions and/or deletions to the regional and NHQ QPRs.
1.4 Deliverables:
The Contractor must produce all of the following deliverables:
1. Current and relevant health services in corrections standards under the Qmentum format;
2. Completed accreditation surveys including a survey report; and
3. A final summary report on the overall results of the accreditation process for NHQ and each region.
4. The Contractor must provide ongoing support and coordination, including site preparation, to ensure that CSC Health Services National Headquarters is adequately informed and is prepared to go through the Qmentum accreditation surveys at CSC National Headquarters and all other sites for the 2018 accreditation process. This will include:
i. Providing an Accreditation Specialist who must provide ongoing coaching for site preparation. The Contractor must guarantee a minimum three-day turnaround time to reply to any requests submitted to the Accreditation Specialist via telephone or e-mail.
ii. Providing all required resource material for the accreditation process.
iii. Providing all site survey schedules and pre-survey meetings two months prior to the pre-survey meetings.
5. The Contractor must provide CSC National Headquarters and each region with a separate organizational portal on the Contractor's website to enable CSC staff to keep track of the survey results and any changes to the Quality Performance Roadmaps.
6. At the end of each site survey, and at the last cluster of regional surveys, the Contractor must provide a debriefing at CSC National Headquarters. The debriefing must include the necessary number of surveyors with knowledge of the surveyed sites.
7. The Contractor must produce preliminary reports for each region within 45 days of the last day of the site survey. The reports must include the survey results and recommendations for each site to act upon, some of which will be time specific.
For each Site Survey, there must be a verbal debrief from the team leader and then a written summary in PDF format.
All other deliverables must be provided in Word and PDF format.
1.4.1 Paper consumption:
a. Should printed material be required, double sided printing in black and white format is the default unless otherwise specified by the Project Authority.
b. The Contractor must ensure printed material is on paper with a minimum recycled content of 30% and/or certified as originating from a sustainably managed forest.
c. The Contractor must recycle unneeded printed documents (in accordance with Security Requirements).
1.5 Location of work:
a. The Contractor must perform the work at different locations as determined by the Assistant Commissioner, Health Services. See annex ‘A’ for a complete list of locations.
b. Travel
i. The Contractor must coordinate and make arrangements for all the travel, accommodations and meals (in accordance with the Treasury Board Policy on travel) for its surveyors and must coordinate room reservations as well as videoconferencing and teleconferencing required for debriefing meetings outside of CSC institutions.
1.6 Language of Work:
The Contractor must perform all work in both official languages, English and French.
1.7 Security Requirements:
This contract includes the following security requirements:
SECURITY REQUIREMENT FOR CANADIAN SUPPLIER:
PWGSC FILE # 21120-17-2424034
The Contractor/Offeror must, at all times during the performance of the Contract/Standing Offer, hold a valid Designated Organization Screening (DOS), issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC).
2. The Contractor/Offeror personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by CISD/PWGSC. Until the security screening of the Contractor personnel required by this Contract has been completed satisfactorily by CISD, PWGSC, the Contractor personnel MAY NOT ENTER sites without an escort.
3. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC.
4. The Contractor/Offeror must comply with the provisions of the:
a. Security Requirements Check List and security guide (if applicable), attached at Annex C;
b. Industrial Security Manual (Latest Edition).
2. Minimum essential requirements:
Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements:

The Contractor must be accredited by the International Society for Quality in Health Care to accredit health service organizations in Canada.
The Contractor must have a minimum of five (5) years of experience granting accreditation, according to standards recognized by the International Society for Quality in Health Care, to all of the following health service organizations:

Hospitals;
Ambulatory clinics; and
Mental health facilities.

3. Applicability of the trade agreement(s) to the procurement
This procurement is subject to the following trade agreement(s): Agreement on Internal Trade (AIT) and the World Trade Organization-Agreement on Government Procurement (WTO-AGP), North American Free Trade Agreement (NAFTA). The procedural requirements of the other international trade agreements will be fulfilled following compliance to the procedural requirements of the WTO-AGP.
4. Set-aside under the Procurement Strategy for Aboriginal Business
This procurement is not subject to any set-asides for Aboriginal Suppliers.
5. Comprehensive Land Claims Agreement(s)
This procurement is not subject to a Comprehensive Land Claims Agreement.
6. Justification for the Pre-Identified Supplier
The pre-identified supplier meets all of the essential requirements described in this ACAN and is the only supplier in Canada that provides accreditation of Health Services.
7. Government Contracts Regulations Exception(s)
The following exception to the Government Contracts Regulations is invoked for this procurement under subsection: only one person is capable of performing the contract.
8. Exclusions and/or Limited Tendering Reasons
The following exclusions and/or limited tendering reasons are invoked under the section of the trade agreements specified:
North American Free Trade Agreement (NAFTA) - Article 1016: Limited Tendering Procedures, section 2.
(b) where, for works of art, or for reasons connected with the protection of patents, copyrights or other exclusive rights, or proprietary information or where there is an absence of competition for technical reasons, the goods or services can be supplied only by a particular supplier and no reasonable alternative or substitute exists.
Agreement on Internal Trade (AIT) – Article 506, 12.
a. to ensure compatibility with existing products, to recognize exclusive rights, such as exclusive licences, copyright and patent rights, or to maintain specialized products that must be maintained by the manufacturer or its representative.
World Trade Organisation-Agreement on Government Procurement (WTO-AGP) - Article XV:
(b) when, for works of art or for reasons connected with protection of exclusive rights, such as patents or copyrights, or in the absence of competition for technical reasons, the products or services can be supplied only by a particular supplier and no reasonable alternative or substitute exists.
9. Ownership of Intellectual Property
Ownership of any foreground intellectual property arising out of the proposed contract will vest with the Contractor.
10. The period of the proposed contract or the delivery date(s)
The proposed contract is for a period of three [3] years, from Contract Award to June 30, 2020 with an option to extend the contract for two [2] additional one-year periods.
11. A cost estimate of the proposed contract
The estimated value of the contract, including option period(s), is $583,981.24 (applicable taxes included).
12. Name and address of the pre-identified supplier
Name: Accreditation Canada
Address: 1150 Cyrville Road
Ottawa, Ontario
K1J 7S9
13. Suppliers' right to submit a statement of capabilities
Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date and time of this notice. This statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.
14. The closing date and time for a submission of a statement of capabilities
The closing date and time for accepting statements of capabilities is June 29, 2017 at 2:00 PM EDT.
15. Enquiries and submission of statement of capabilities
Enquiries and statement of capabilities are to be directed to:
Lily Nakhle
Procurement Officer
340 Laurier Avenue West, Ottawa, ON K1A 0P9
Telephone: 613-947-0861
E-mail: L••••••••@•••••••.••.ca