Reference Number:
IC189969
Solicitation Number:
IC189969
Organization Name:
Innovation, Science and Economic Development Canada
Solicitation Date:
2018-12-11
Closing Date:
2019-01-03 11:00 AM
Eastern Standard Time (EST)
Anticipated Start Date:
2019-01-15
Estimated Delivery Date:
N/A
Estimate Level of Effort:
240 days
Contract Duration:
The initial contract period will be from date of contract award and ends January 14, 2020 with four (4) irrevocable options to extend it for one (1) year periods.
Solicitation Method:
Competitive
Applicable Trade Agreements:
WTO-AGP, NAFTA, CFTA, Canada-Chile, Canada-Colombia, Canada-Panama, Canada-Peru
Comprehensive Land Claim Agreement Applies:
No
Number of Contracts:
1
Requirement Details
Tendering Procedure: Selective Tendering
This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following category:
One B.3 Business Consultant – Level 3
The following SA Holders have been invited to submit a proposal:
01 millennium consulting Inc.
2iSolutions Inc.
8si Inc.
Andrew Mazeikis, Andrew Lee
Bridgetown Consulting Inc.
Compugen Incorporated
CVL INFORMATION SOLUTIONS INC.
Econ Inc.
Lean Agility Inc.
Lumina IT
Quallium Corporation
SnapSearch Inc.
Spaghetti Logic Inc.
TEKSYSTEMS CANADA INC.
WorldReach Software Corporation.
1.0 MANDATE
Innovation, Science and Economic Development Canada's mission is to foster a growing, competitive, knowledge-based Canadian economy. The Digital Transformation Service Sector (DTSS) is a new sector within ISED that fosters the adoption of digital adaptations, understands digital disruptions and supports a modem IT infrastructure with efficient and technologically enabled service to business. DTSS puts special emphasis on the power of IT to further innovation impacts, including programming that helps Canadians access affordable and meaningful digital and IT tools.
2.0 PROJECT OVERVIEW
The Digital Workplace Technology Services Division (DWSD), vertically reporting to the CIO, is driving the implementation of new technology for the Digital Office and ISED to further impact the organizations ability to leverage digital tools to achieve success. Proper implementation and training within new technology will help transform the employee experience by fostering efficiency, innovation and growth.
The following objectives are sought for DWSD to achieve success:
Proper training of employees with the latest devices, such as tablets or laptops
Easily accessible information/ support of new self-serve kiosks for employees
Implement innovative digital tools to stay in touch and reach out with instant messaging and desktop videoconferencing
3.0 SCOPE OF WORK / KEY ACTIVITIES
Innovation, Science and Economic Development Canada (ISED) requires the services of a Business Consultant, Level 3 to support the transformation of digital tools and application of new technologies for the Digital Workplace Services Division (DWSD).
The Senior Business Consultant will be required to provide progress/status reports/presentations on a client requested basis throughout the phases of this assignment.
The project tasks may include but not be limited to the following:
Assess End User Needs:
Identify and assess end user for the relevant characteristics of a target audience;
Perform needs assessment / analysis,
Set Organizational Objectives:
Identify and analyze gaps from needs assessment to establish objectives; and
Assess the end user requirements for the documents/manuals and prepare a statement of purpose and scope for each
Develop Action Plan
Develop plans for multiple concurrent activities to ensure adaptation of the skills and behaviours needed to change, including information on how to use new processes, systems and tools, are part of the DWSD implementation plan and process; and
Develop end user documentation as required following needs assessment and plans.
Implement Action Plan
Communicate effectively by visual, oral, and written form with individuals, small groups, and in front of large audiences on adaptation of new skills and behaviors in support of new digital tools and technologies.
Evaluate and Revise Action Plan
Review and/or enhance quick references, user guides, end user support materials
Review communication procedures for new support kiosk;
Develop performance measurement standards;
Provide updates and status reporting/presentations to senior management; and
Provide knowledge transfer and documentation for all specialized software.
Security Requirement: Common PS SRCL #19 applies
Minimum Corporate Security Required: Secret
Minimum Resource Security Required: Secret
Contract Authority
