NOTICE OF PROPOSED PROCUREMENT (NPP)
SOLUTIONS Based Professional Services (TSPS) Requirement
This requirement is for: Employment and Social Development Canada (ESDC)/Service Canada
This requirement is open only to those Supply Arrangement Holders under E60ZN-15TSSB who qualified under Tier 1 for the following stream(s):
Work Stream 2 – Business Consulting/Change Management Services Stream and;
Work Stream 3 - Project Management Services Stream
The following SA Holders have been invited to submit a proposal.
1. A Hundred Answers Inc.
2. Accenture Inc.
3. BDO Canada LLP
4. Colliers Project Leaders Inc.
5. Deloitte Inc.
6. Ernst & Young LLP
7. IDS Systems Consultants Inc.
8. Interis Consulting Inc.
9. IT/Net - Ottawa Inc.
10. KPMG LLP
11. McKinsey & Company Canada
12. Pricewaterhouse Coopers LLP
13. Raymond Chabot Grant Thornton Consulting Inc.
14. Stratos Inc
15. Tiree Facility Solutions Inc.
Description of the Requirement:
Employment and Social Development Canada (ESDC)/Service Canada requires the professional services of a Contractor to:
support the procurement of a service provider for its general enquiries contact centre (that will be referred as the “1 800 O-Canada contact centre” in the rest of this document) including the Request for Proposal (RFP) writing process;
plan and successfully manage the transition between contracts/service providers (current and new); and
plan and successfully manage a variety of additional transition sub-projects that stem from this procurement activity.
Level of Security Requirement:
Security Requirement for Canadian Supplier
1. The Contractor/Offeror has received an “Authority to Operate ” letter issued by CISD indicating that the Contractor/Offeror has been approved to use its IT systems to process, handle and store ESDC’s protected information. CISD is to send the “Authority to Operate” letter to the Contractor/Offeror and cc the Project Authority.
2. The Contractor/Offeror must, at all times during the performance of the Contract/Standing Offer/Supply Arrangement, hold a valid Facility Security Clearance at the level of SECRET, with approved Document safeguarding at the level of SECRET, issued by the Canadian Industrial Security Directorate (CISD), Public Services and Procurement Canada (PSPC).
3. The Contractor/Offeror personnel requiring access to PROTECTED/CLASSIFIED information, assets or sensitive work site(s) must EACH hold a valid personnel security screening at the level of RELIABILITY STATUS, CONFIDENTIAL or SECRET as required, granted or approved by the CISD, PSPC.
4. The Contractor MUST NOT utilize its Information Technology systems to electronically process, produce or store any sensitive PROTECTED/CLASSIFIED information until CISD/PSPC has issued written approval. After approval has been granted, these tasks may be performed up to the level of SECRET.
5. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PSPC.
6. The Contractor/Offeror must comply with the provisions of the:
Security Requirements Check List and security guide;
Industrial Security Manual (Latest Edition).
Proposed period of contract:
The proposed period of contract shall be from Contract Award to 30 June 2020.
NOTE: The Task and Solutions Professional Services (TSPS) Method of Supply is subject to quarterly refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact S••••••••@••••••••.••.CA
