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Fisheries and Oceans Canada

Contrat de soutien technique dans le domaine de la réponse vocale interactive

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
September 23, 2020
Published
September 9, 2020
Type
Services
Explore similarInformation Technology Broadcasting and TelecommunicationsOntario

Full description

The objective of this contract is to provide technical and application support services for Fisheries and Oceans Canada (DFO) current Interactive Voice Response (IVR) system on an annual basis in order to ensure timely recovery of the system in the event of an outage and to provide any necessary application modifications. To ensure maximum system uptime, it is vital to have contractor resources available on a next business day basis in the event of a system failure.

  • Bidders must submit a bid for all resource categories
  • The work is currently not being performed by a contracted resource

AI Analysis

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Basic information

Reference
PW-20-00925777
Solicitation no.
F5211-200058A
Buyer
Fisheries and Oceans Canada
Notice type
Request for Proposal
Method
Competitive - Limited tendering
Procurement category
*SRV
Trade agreements
*Canada-Panama Free Trade Agreement *Canada-Ukraine Free Trade Agreement (CUFTA) *Canada-Chile Free Trade Agreement (CCFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) *Canadian Free Trade Agreement (CFTA) *Canada-Colombia Free Trade Agreement *Agreement on Internal Trade (AIT) *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-Honduras Free Trade Agreement *General Agreement on Tariffs and Trade (GATT)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D316B — *Telecommunications Network Services
UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Province
Ontario
Regions of delivery
*Nova Scotia

Key dates

Published
September 9, 2020
Closes
September 23, 2020
Amendment no.
000

Contact

End-user
Fisheries and Oceans Canada
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Award history

2 past awards in this classification and 5 likely incumbents from this buyer. Pro shows who won and for how much.

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