CBSA is interested in a single vendor Solution but it is open to a multiple vendor Solution. The Solution should have the capability to manage its facility usage (i.e. availability, reservations, maintenance, and scheduling of rooms and training programs), its human resources requirements (internal and external to CBSA), and the specialized equipment/resources required to administer the training programs. It also requires a Solution to manage the participant’s progress (i.e. course assignment, approval, pre-requisites, tracking, monitoring, scoring and reporting) through a training program. An external facing portal will be required to manage the correspondence, reservations and contracts between the CBSA College and internal/external partners.
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