Des services téléphoniques et postaux.

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with
Peru/Colombia/Panama
Tendering Procedures: Generally only one firm has been invited
to bid
Attachment: None
Non-Competitive Procurement Strategy: Exclusive Rights
Comprehensive Land Claim Agreement: No
Vendor Name and Address:
NEUSTAR INFORMATION SERVICES,INC.
21575 Ridgetop Circle
Sterling Virginia
Canada
20166
Nature of Requirements:
CANADA BORDER SERVICES AGENCY

An Advance Contract Award Notice (ACAN) is a public notice
indicating to the supplier community that a department or agency
intends to award a contract for goods, services or construction
to a pre-identified supplier, thereby allowing other suppliers
to signal their interest in bidding, by submitting a statement
of capabilities. If no supplier submits a statement of
capabilities that meets the requirements set out in the ACAN, on
or before the closing date stated in the ACAN, the contracting
officer may then proceed with the award to the pre-identified
supplier.

REQUIREMENT:

Public Works and Government Services Canada (PWGSC) on behalf of
its Client, Canada Border Services Agency (CBSA), intends to
enter into a sole-source contract with Neustar Information
Services Inc., Virginia, United States, for the purpose of
procuring Telephone and Postal Services and data.

This requirement consists of 3 components:
1. Web-online service between the vendor and CBSA;
2. System to System service between the vendor and CBSA; and
3. Telephone and Postal data.

BACKGROUND:

Canada Border Services Agency (CBSA) is responsible for
providing integrated border services that support national
security and public safety priorities and facilitate the free
flow of persons and goods, including animals and plants that
meet all requirements under the program legislation. The
eManifest project will modernize and enhance how CBSA processes
and screens commercial goods coming into Canada and reduce
manual paper processes for all trade chain partners.
CBSA is modernizing business at the border; the eManifest
project is in the third phase of the Advance Commercial
Information (ACI) program that introduced the requirement for
marine and air carriers to provide the CBSA with electronic
information in advance of the arrival of commercial cargo at
Canada's sea and air ports of entry.

Designed to reduce clearance times at the border, eManifest will
further modernize and enhance how CBSA processes and screens
commercial goods coming into Canada. Upon implementation of the
eManifest project, businesses will be required to forward
electronic data to CBSA prior to the arrival of their goods at
the border. In this way, CBSA will have the right information
at the right time from carriers, freight forwarders and
importers in all modes of transportation. By rigorously
performing pre-arrival risk assessments, the CBSA will be better
able to ensure that high-risk shipments are examined and
low-risk shipments have facilitated entry into Canada.

CBSA is undertaking this procurement process for Telephone and
Postal information to facilitate and support the automation of
the risk assessment. In addition to the eManifest project, the
information may be needed by other CBSA lines of businesses. As
the need arises over the course of the contract period, Canada
may at their sole discretion exercise the options in the
contract to purchase Telephone and Postal information for other
CBSA Projects.

MINIMUM MANDATORY REQUIREMENTS:

COMPONENT 1: WEB-ONLINE SERVICE BETWEEN THE VENDOR AND CBSA

FUNCTIONAL REQUIREMENTS
POSTAL INFORMATION

M1-1 The Web-online service must deliver, enable and support
the functionality to:

a. Associate Party (Business) with an address(es) and display to
the CBSA user the Party (Business) and address(es)
information for Canada and the United States.

b. Associate Party (Individual) with an address(es) and display
to the CBSA user the Party (Individual) and address(es)
information for Canada and the United States.

c. Associate address(es) with a Party (Business) and display to
the CBSA user the address(es) and Party (Business)
information for Canada and the United States

d. Associate Address(es) with a Party (Individual) and display
to the CBSA user the address(es) information for Canada
and the United States.

M1-2 The Web-online service must deliver, enable and support the
functionality to associate an address with the type of address
(Business or Residential) and display to the CBSA user the Party
address and the type of address for Canada and the United States.

M1-3 The Web-online service must update the address information
quarterly, at a minimum, for Canada and the United States.

TELEPHONE INFORMATION- LISTED AND UNLISTED

M1-4 The Web-online service must deliver, enable and support the
functionality to:
a. Associate Party (Business) with telephone number(s) and
display to the CBSA user the Party (Business) and telephone
number(s) information for Canada and the United States.

b. Associate Party (Individual) with telephone number(s) and
display to the CBSA user the Party (Individual) and telephone
number(s) information for Canada and the United States.

c. Associate telephone number(s) with a Party (Business) and
display to the CBSA user the telephone number(s) and Party
(Business) information for Canada and the United States.

d. Associate telephone number(s) with a Party (Individual) and
display to the CBSA user the telephone number(s) and Party
(Individual) information for Canada and the United States.

M1-5 The Web-online service must update the telephone
information quarterly, at a minimum, for Canada and the United
States.

M1-6 The Web-online service must deliver, enable and support the
functionality to identify if a telephone number is registered to
an Individual or Business and display the resulting information
for Canada and the United States.

M1-7 The Web-online service must deliver, enable and support the
functionality to identify if a telephone number is listed or
unlisted and display the resulting information for Canada and
the United States.

M1-8 The Web-online service must deliver, enable and support
functionality to display to the CBSA user cross-reference
information of all provided party names, addresses and telephone
information that a look-up on one piece of information will have
and the related information returned. For example, if CBSA looks
up name only, CBSA could also find associated address(es) and
phone number(s); if CBSA looks up address, CBSA could find
associated name(s)/phone number(s).

ENGLISH AND FRENCH USER INTERFACE BY THE WEB-ONLINE SERVICE

M1-9 The Web-online service must provide the user interface in
English.

M1-10 The Web-online service must provide the user interface in
French. In the event that the Web-online service does not
provide the user interface in French, the Contractor must
provide a plan showing how it will be delivered to CBSA within
six (6) months of contract award.

NON-FUNCTIONAL REQUIREMENTS
PERFORMANCE

M1-11 The Web-online service query must deliver, enable and
support the functionality that provides a consistent response
time within a second.

M1-12 The Contractor must support a 30-calendar day pilot period
prior to the Web-online service going into production where
both CBSA and the Contractor's Network configurations can be
tuned to optimize the level of service based on CBSA User's
workflow.

AVAILABILITY

M1-13 The Web-online service must be available to CBSA on a 24
hours a day/7 days a week/365 days a year schedule with agreed
to scheduled outages that are not to exceed 1 outage per month
in a full year and are to be scheduled to occur during CBSA off
peak hours (e.g., Sunday 12 a.m. to 4 a.m., EST) for an agreed
to duration of not more than 2 hours and with no less than a
30-day notice.

SCALABILITY

INFORMATION NOTE:
CBSA's initial workload estimates are:
i. Lookups per hour - in the range of 240 - 480;
ii. Lookups per day in the range of 5000 - 12000;
iii. Concurrent users in the range of 40 - 80 concurrent users;
and
iv. Named Users in the range of 120 - 240 named users.

M1-14 The Web-online service must be scalable to meet CBSA's
potential increased capacity without impacting the performance
requirement in M1-11, meeting at a minimum:
i. 480 Lookups per hour;
ii. 12000 Lookups per day;
iii. 80 concurrent users; and
iv. 240 named users.

AUDITING

M1-15 The Contractor must not maintain any logging or audit
trail that would result in having a record of the information
queried by CBSA.

SECURITY

M1-16 The Contractor must use Transport Layer Security (TLS)
version 1.1 or higher with Secure Sockets Layer (SSL) version
3.0 or higher protocols compatibility between CBSA desktop
computers, laptop computers or mobile device browsers and the
Contractor`s server and/or mainframe.

M1-17 The Contractor must provide the functionality to allow a
CBSA user to sign in using a unique name and password. The CBSA
user name is to be generic and provided by CBSA.

M1-18 The Contractor must put a process in place to ensure that
the addition, modification or deletion of a user account is as
authorized by the CBSA Project Authority.

M1-19 The Contractor must use strong passwords (e.g. minimum 8
alpha-numeric characters with at least one uppercase letter, one
lowercase letter, one number, and one symbol e.g. @), including
those set at initial registration and those reset for the CBSA
Project Authority. Additionally, these strong passwords must:
· Not accept:
o A character repeated more than three times;
o The user account name in any variation; and
o Any dictionary words in any language
· Ensure that passwords associated with a user account expire
every ninety calendar days unless changed by the user of the
user account prior to the ninety calendar day threshold; and
Mask (not display) passwords associated with user account during
entry and clear them from the login screen in all cases of
non-acceptance.

M1-20 The Contractor must ensure that user accounts and
associated passwords are not subject to unauthorized disclosure
to individuals who do not have a need-to-know.

These user accounts must only have the minimum access required
for the performance of their duties.

M1-21 The Contractor must maintain a minimum password history of
the last ten passwords used by a user account in order to avoid
password repetition and similarity.

M1-22 The Contractor must suspend user accounts in the
Contractor`s server and/or mainframe after a maximum of three
consecutive invalid authentication attempts and keep the
suspension active until contacted for re-activation by the CBSA
Project Authority.

M1-23 The Contractor's network infrastructure must have in place
a regularly updated firewall, an intrusion prevention system and
anti-virus and malware product.

M1-24 The Contractor must have a process in place that applies
patches, upgrades, and fixes, including the resolution of new
found vulnerabilities in their systems, as soon as is possible.
This activity must occur outside of the core hours of usage
(Monday to Friday excluding statutory holidays from 08:00 to
21:00 EST) or be otherwise undetectable to CBSA users.

M1-25 The Contractor's Web-online service must be able to
restrict CBSA user accounts to only their profile and the
associated data within.

M1-26 The Contractor must promptly report any incidents or
problems affecting the confidentiality, integrity and
availability of their systems to CBSA.

M1-27 The Contractor's systems must require a user to change
their password for their account upon first use after
initialization or after it has been reset through the CBSA
Project Authority.

M1-28 The Contractor's systems must automatically log off a user
account after 10 minutes of inactivity.

M1-29 In the event that equipment used by its system needs to be
redeployed within their network infrastructure or
repaired/replaced by an outside vendor, the Contractor, must be
able to demonstrate the ability to erase, degauss, or physically
destroy the memory and hard disk drives on any of the equipment
if it has processed and/or stored data associated with CBSA
usage. This also applies to any and all backup media that have
archived data associated with CBSA usage.

M1-30 The Contractor must ensure that servers, mainframes or
other hosts (e.g. virtual machines) used by their systems on
which data associated with CBSA usage is processed and/or stored
reside within a floor to ceiling slab locked room, or within a
locked cabinet in an operations zone, or within a secure room
with additional controls (e.g. intrusion detection, Closed
Circuit Television (CCTV)), and that access to the servers,
mainframes, or other hosts (e.g. virtual machines) is restricted
to resources in possession of a valid personnel security
clearance.

M1-31 The Contractor must control and monitor access to
telecommunications wiring, spaces and pathways used by their
system.

M1-32 The Contractor must ensure that CBSA is only able to
access the Contractor's Web-online service from the CBSA
network.

M1-33 The Contractor must ensure that any and all backup media
used by their system when not in use are locked in a storage
container and that access to the backup media is restricted to
resources in possession of a valid personnel security clearance.

DOCUMENTATION

M1-34 The Contractor must deliver the Web-online service's user
guide(s), in English, in electronic format to the Technical
Authority. The user guide(s) must describe all aspects of the
Web-online Service.

M1-35 The Contractor must deliver the Web-online service's
training documentation, in English, in electronic format to the
Technical Authority.

M1-36 The Contractor must deliver technical documentation, in
English, in electronic format to the Technical Authority.

WEB-ONLINE SERVICE MATURITY

M1-37 The Contractor must have been providing the Web-online
service for at least the past 2 years from the date of ACAN
posting.

M1-38 The Contractor must have been providing the Web-online
service to a minimum of 2 public sector organizations within the
past 2 years from the date of ACAN posting.

COMPONENT 2: SYSTEM TO SYSTEM SERVICE BETWEEN THE VENDOR AND CBSA

FUNCTIONAL REQUIREMENTS
TELEPHONE INFORMATION

M2-1 The System to System service must deliver, enable and
support the functionality to identify the phone number as a cell
phone for Canada and the United States

M2-2 The System to System service must update the telephone
information quarterly, at a minimum, for Canada and the United
States.

M2-3 The System to System service must deliver, enable and
support the functionality to segregate personal information from
business information to only send business information to CBSA.

NON-FUNCTIONAL REQUIREMENTS
PERFORMANCE

INFORMATION NOTE: (The typical query will be on a telephone
number to provide a profile about the phone number, phone type,
owner etc. Query volumes are expected to be in the range of
30-90 per second.)

M2-4 The System to System service must support high query
volumes for a maximum throughput of 90 queries per second.

AVAILABILITY

M2-5 The System to System service must be available to CBSA on a
24 hours a day/7 days a week/365 days a year schedule with
agreed to scheduled outages that are not to exceed 1 outage per
month in a full year and are to be scheduled to occur during
CBSA off peak hours (e.g., Sunday 12 a.m. to 4 a.m., EST) for an
agreed to duration of not more than 2 hours and with no less
than a 30-day notice.

M2-6 The Contractor must not maintain any logging or audit trail
that would result in having a record of the information queried
by CBSA.

SECURITY

M2-7 The System to System service must be able to support IPSEC
VPN configuration.

M2-8 The System to System service must support Web Services with
SOAP version 1.2 and REST style Web Services

M2-9 The Contractor's network infrastructure must have in place
a regularly updated firewall, an intrusion prevention system,
and anti-virus and malware product.

M2-10 The Contractor must have a process in place that applies
patches, upgrades and fixes, including the resolution of new
found vulnerabilities in their systems, as soon as is possible.
This activity must occur outside of the core hours of usage
(Monday to Friday excluding statutory holidays from 08:00 to
21:00 EST) or be otherwise undetectable to CBSA users.

M2-11 The Contractor must immediately report any incidents or
problems affecting the confidentiality, integrity and
availability of their systems to CBSA.

M2-12 In the event that equipment used by its system needs to be
redeployed within their network infrastructure or
repaired/replaced by an outside vendor, the Contractor, must be
able to demonstrate the ability to erase, degauss or physically
destroy the memory and hard disk drives on any of the equipment
if it has processed and/or stored data associated with CBSA
usage. This also applies to any/all backup media that have
archived data associated with CBSA usage.

M2-13 The Contractor must ensure that servers, mainframes, or
other hosts (e.g. virtual machines) used by their systems on
which data associated with CBSA usage is processed and/or stored
reside within a floor to ceiling slab locked room, or within a
locked cabinet in an operations zone, or within a secure room
with additional controls (e.g. intrusion detection, CCTV), and
that access to the servers, mainframes, or other hosts (e.g.
virtual machines) is restricted to resources in possession of a
valid personnel security clearance.

M2-14 The Contractor must control and monitor access to
telecommunications wiring, spaces and pathways used by their
system, and, if possible restrict them to resources in
possession of a valid personnel security clearance.

M2-15 The Contractor must ensure that any/all backup media used
by their system when not in use must be locked in a storage
container and that access to the backup media is restricted to
resources in possession of a valid personnel security clearance.

DOCUMENTATION
TECHNICAL DOCUMENTATION IN ENGLISH

M2-16 The Contractor must deliver technical documentation, in
English, in electronic format to the Technical Authority.

SYSTEM TO SYSTEM SERVICE MATURITY

M2-17 The Contractor must have been providing the System to
System service for at least the past 2 years from the date of
ACAN posting.

M2-18 The Contractor must have been providing the System to
System service to a minimum of 2 public sector organizations
within the past 2 years from the date of ACAN posting.

COMPONENT 3: TELEPHONE AND POSTAL DATA

POSTAL

M3-1 The Contractor must provide the Postal data set for the
United States.

M3-2 The Contractor must update the address information
quarterly, at a minimum, for the United States.

TELEPHONE

M3-3 The Contractor must provide Telephone data sets for Canada
and the United States.

M3-4 The Contractor must update the telephone information
quarterly, at a minimum, for Canada and the United States.

M3-5 The Contractor must indicate the data elements or
information that would not be provided with the data set that is
accessible via the System to System service.

POSTAL AND TELEPHONE DATA SETS

M3-6 Where the data set provided by the Contractor contains
certain personal information that CBSA does not want to obtain;
the Contractor must deliver, enable and support the
functionality to filter (remove) from the data set the specified
data elements containing the personal information prior to
sending the data set to CBSA.

M3-7 The Contractor must provide the schema/metadata to CBSA
that includes the following attributes:
a. Data Element Name
b. Data Element Description
c. Data Type
d. Data Length
e. Data field delimiter (if applicable)

M3-8 The Contractor must provide volumetric information to CBSA
that includes the following: row length + number of rows by
record (or table).

M3-9 The Contractor must specify the data code page format as
ASCII or UTF.

M3-10 The Contractor must specify the delivery medium (e.g.,
DVD, FTP)

M3-11 The Contractor must provide CBSA with delta refresh
process details.

M3-12 The Contractor's service must provide for at least one of
the following:
· IBM DB2 or compatible DDL in support of the Telephone/Postal
data.
· Relational database table structure in support of the
Telephone/Postal data.
· Metadata definitions in support of the Telephone/Postal data.

M3-13 The Contractor must provide Sample data.

DATA SETS MATURITY

M3-14 The Contractor must have been providing postal and
telephone data sets for at least the past 2 years from the date
of ACAN posting.

M3-15 The Contractor must have been providing the postal and
telephone data sets to a minimum of 2 public sector
organizations within the past 2 years from the date of ACAN
posting.

APPLICABILITY OF THE TRADE AGREEMENTS TO THE PROCUREMENT

This procurement is subject to the following trade agreements:

Agreement on Internal Trade (AIT)
North American Free Trade Agreement (NAFTA)
World Trade Organization Agreement on Government Procurement
(WTO-AGP)

JUSTIFICATION FOR THE PRE-INDENTIFIED SUPPLIER

Neustar Information Services Inc. has been identified as the
only supplier capable of performing the required work for this
project, meeting all the mandatory requirements described
herein.

GOVERNMENT CONTRACTS REGULATIONS EXCEPTIONS

Section 6 of the Government Contract Regulations is being
invoked in this procurement as only one person or firm is
capable of performing the contract.

EXCLUSIONS AND LIMTED TENDERING REASONS

Annex 4.4 articles 506.12(a) and 506.12(b) of AIT are applicable
on the basis of limited tendering due to compatibility with
existing products, to recognize exclusive rights, such as
exclusive licenses, copyright and patent rights, or to maintain
specialized products that must be maintained by the manufacturer
or its representative, and where there is an absence of
competition for technical reasons and the goods or services can
be supplied only by a particular supplier and no alternative or
substitute exists, respectively.

Articles 1016.2(b) and 1016.2(d) of NAFTA are applicable on the
basis of limited tendering due to reasons where, for works of
art, or for reasons connected with the protection of patents,
copyrights or other exclusive rights, or proprietary information
or where there is an absence of competition for technical
reasons, the goods or services can be supplied only by a
particular supplier and no reasonable alternative or substitute
exists, for additional deliveries by the original supplier that
are intended either as replacement parts or continuing services
for existing supplies, services or installations, or as the
extension of existing supplies, services or installations, where
a change of supplier would compel the entity to procure
equipment or services not meeting requirements of inter
changeability with already existing equipment or services,
including software to the extent that the initial procurement of
the software was covered by this Chapter, respectively.

Articles XV(b) and XV(d) of WTO-AGP are applicable on the basis
of limited tendering due to reasons when, for works of art or
for reasons connected with protection of exclusive rights, such
as patents or copyrights, or in the absence of competition for
technical reasons, the products or services can be supplied only
by a particular supplier and no reasonable alternative or
substitute exists, and for additional deliveries by the original
supplier which are intended either as parts replacement for
existing supplies, or installations, or as the extension of
existing supplies, services, or installations where a change of
supplier would compel the entity to procure equipment or
services not meeting requirements of interchangeability with
already existing equipment or Services, respectively.

OWNERSHIP OF INTELECTUAL PROPERTY

Ownership of any Foreground Intellectual Property arising out of
the proposed contract will vest in the Contractor.

PERIOD OF PROPOSED CONTRACT:

All deliverables mentioned in the Requirement shall be delivered
no later than 10 days from contract award date for a period of
one year plus four irrevocable options to extend the period of
the contract.

NAME AND ADDRESS OF OTHE PRE-IDENTIFIED SUPPLIER

Neustar Information Services Inc., Virginia, United States.

SUPPLIER'S RIGHT TO SUBMIT A STATEMENT OF CAPABILITIES

Suppliers who consider themselves fully qualified and available
to provide the goods, services or construction services
described in the ACAN, may submit a statement of capabilities in
writing to the contact person identified in this notice on or
before the closing date of this notice. The statement of
capabilities must clearly demonstrate how the supplier meets the
mandatory requirements. The supplier's written response must
provide sufficient evidence (e.g. specifications, technical
data, drawings or any other proof) that clearly demonstrates how
your product or service is capable of fulfilling this
requirement.

Documents may be submitted in either official language of Canada.

INQUIRIES AND SUBMISSION OF STATEMENTS OF CAPABILITIES

Inquiries and statements of capabilities are to be directed to:

Amanda Hoffman
Contracting Officer
Software and Shared Systems Procurement Directorate,
Acquisitions Branch
Public Works and Government Services Canada
11 Laurier Street, Gatineau, QC K1A 0S5 Phase III, 4C1
E-mail: A••••••••@••••••••.••.ca
Telephone : (819) 934-1604

YOU ARE HEREBY NOTIFIED THAT THE GOVERNMENT INTENDS TO SOLICIT A
BID AND NEGOTIATE WITH ONE FIRM ONLY AS IDENTIFIED ABOVE.

Delivery Date: Above-mentioned

You are hereby notified that the government intends to negotiate
with one firm only as identified above. Should you have any
questions concerning this requirement, contact the contracting
officer identified above.

An Advance Contract Award Notice (ACAN) allows departments and
agencies to post a notice, for no less than fifteen (15)
calendar days, indicating to the supplier community that it
intends to award a good, service or construction contract to a
pre-identified contractor. If no other supplier submits, on or
before the closing date, a Statement of Capabilities that meets
the requirements set out in the ACAN, the contracting authority
may then proceed with the award. However, should a Statement of
Capabilities be found to meet the requirements set out in the
ACAN, then the contracting authority will proceed to a full
tendering process.

Suppliers who consider themselves fully qualified and available
to provide the services/goods described herein, may submit a
statement of capabilities in writing to the contact person
identified in this Notice on or before the closing date of this
Notice. The statement of capabilities must clearly demonstrate
how the supplier meets the advertised requirements.

The PWGSC file number, the contracting officer's name and the
closing date of the ACAN must appear on the outside of the
envelope in block letters or, in the case of a facsimile
transmission, on the covering page.

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.