STATEMENT OF WORK
BACKGROUND
The Materiel and Assets Management Directorate (MAMD) modernization project has recognized the need for a software tool that would enable them to better manage procurement cases in a user-centric, collaborative and transparent manner. In line with Public Service and Procurement Canada (PSPC) recommendations, MAMD intends to establish a Case Management Solution (CMS) using the Microsoft (MS) Dynamics CRM platform.
OBJECTIVE
The purpose of this mandate is to develop a Case Management System for the MAMD directorate using the Microsoft (MS) Dynamics CRM platform.
SCOPE OF WORK
The Contractor shall (but not limited to):
Analyze requirements and prepare functional and technical design documentation;
Design and prototype various options for managing procurement cases;
Develop, Configure, Customize Deploy Microsoft Dynamics CRM for Case Management,
Create interface between MS Dynamics CRM to SAP/MM and GroupWise;
Implement solutions
Provide training material for Director, Manager, Team Leaders, Procurement officers, and Technical staff
Prepare technical documentation
DIAND will require the services of two individual Contractor Resources in total on an “As and When required basis”.
A.1 Application/Software Architect/Level 3
A.6 Programmer/Software Developer/Level 1
