The Duty of Care Treasury Board Submission 2017/18 set priorities for Department of Foreign Affairs, Trade and Development Canada (DFATD), to implement security-related training to increase the safety of staff at Canada’s 179 Missions abroad. To further this commitment, the delivery of de-escalation training techniques at DFATD is intended to build capacity in front-line personnel to safely diffuse potentially violent situations through the use of non-physical techniques. The inclusion of such learning is intended to avoid the need for physical force.DFATD requires the contractor to provide DET training that must build capacity to de-escalate hostile and crisis situations through techniques which avoid the use of physical force. The goal is to empower front-line staff by developing extensive repertoire of techniques to identify, de-escalate and/or manage hostile confrontations, through development guidelines and providing training sessions and seminars.There is no security requirement associated with this bid solicitation.
