1. MANDATE
Industry Canada (IC) works with Canadians in all areas of the economy and in all parts of the country to improve conditions for investment, enhance Canada's innovation performance, increase Canada's share of global trade and build a fair, efficient and competitive marketplace. This includes managing Canada's airwaves and overseeing its bankruptcy, incorporation, intellectual property and measurement systems; providing financing and industry research tools to help businesses develop, import and export; encouraging scientific research; and protecting and promoting the interests of Canadian consumers.
2. ORGANIZATION
The mandate of the Chief Information Office (CIO) of Industry Canada is to maximize Industry Canada's business performance through modern and progressive management of information technology (IT) services, policies, and resources. The CIO Branch is specifically responsible for:
Establishing IT strategies and policies that support the overall mandate of the Department and are consistent with established funding envelopes;
Aligning IT resources with departmental priorities and IT plans through a practical governance structure;
Providing high-quality, affordable IT services to departmental business partners;
Providing high-quality and responsive support to departmental IT users; and
Establishing department-wide technology standards and architecture to maximize opportunities for horizontal investments in IT across the department.
The Business Services Branch (BSB) is responsible for the development of solutions and applications, enterprise solutions, IT modernization as well as the maintenance of existing systems to support Industry Canada enterprise and business units. Services are delivered through four organizational directorates:
Business Solutions
Enterprise Solutions
IT Modernization
SITT & CIPO Development and Support
3. PROJECT REQUIREMENTS/OBJECTIVES
The Business Solutions Branch (BSB) of the Chief Information Office, a sector within the federal department of Industry Canada (IC) requires resource based professional services of one (1) Systems Administrator to work under the SITT & CIPO Development and Support Directorate.
4. SCOPE OF WORK / KEY ACTIVITIES
Tasks to be performed are centered on server application support of multi-platform projects, and operational activities for CIPO business lines within the Industry Canada, working with the Chief Information Office (CIO) branches and Shared Service Canada (SSC) offerings.
4.1 Tasks
The scope of work for the Senior Systems Administrator includes, but is not limited to the following:
Provide AIX, WebSphere, and search engine expertise;
Support and troubleshoot AIX networking services and protocols;
Installing, configuring and maintaining IBM AIX on P series servers;
Provide application support, set up and configuration for in-house built applications or COTS residing on AIX servers;
Perform patch management for operating systems, software and security (AIX, Linux, Windows);
Troubleshoot hardware and operating system related issues;
Provide COBOL system support expertise
Write and maintain batch jobs on an AIX platform;
Configure and support LPARs;
Configure and administer storage array based SAN environments;
Work and collaborate with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance;
Apply problem solving skills to troubleshoot and resolve technical problems on the AIX server environment;
Maintaining file systems by checking and repairing file systems and monitoring file system usage;
Provide customer interface to ensure requested changes are implemented;
Setup and configure servers and client installations;
Install, monitor, upgrade and maintain operating systems;
Install, monitor, upgrade and maintain hardware and software;
Troubleshoot network connectivity;
Apply problem solving skills to troubleshoot and resolve technical problems;
Ensure timely and reliable system administration procedures, such as backup and/or recovery;
Monitor and analyze system performance and recommend improvements;
Assess performance data and determine system bottlenecks;
Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources;
Conduct capacity planning and fine tune system for optimal performance; and
Provide updates/status reporting to project team management as required.
5. MANAGEMENT OF PROJECT
This resource reports to the Manager, SITT and CIPO Development and Support Directorate responsible managing the IT components in support of the on-going maintenance of CIPO applications.
6. WORK LOCATION
The contractor will carry out the work on Industry Canada premises located at 235 Queen Street, Ottawa, Ontario.
Security Requirement: PWGSC FILE # Common PS SRCL #4 applies Minimum Corporate Security Required: FSC - Secret Minimum Resource Security Required: Secret
Contract Authority: Name: Stephanie Cleroux
Phone Number: 343-291-1358
Email Address: s••••••••@••••••.ca
