The Department of Canadian Heritage has a requirement for information management and informatics professional support specialist services and the deliverables associated with them; such services and deliverables taken together referred to as Services. The Services will support the EDRMS project. The deployment of an EDRMS solution, that supports and enables the accompanying Information Management policies and procedures, will introduce full life-cycle management of PCH unstructured information, thereby enabling higher confidence decision making and productivity at all levels, retention of corporate knowledge and compliance with the Government of Canada Directive on Recordkeeping. An EDRMS solution will enable the shift to electronic records, thereby reducing the volumes and cost of both electronic and paper transactions and storage. Introducing an EDRMS solution into PCH in the near term will provide the enterprise standard and foundation that other projects with IM requirements can build upon. Furthermore, the near term implementation of an EDRMS solution will support the achievement of many of the departments programs. As PCH continues to increase the volume of unstructured information within its business and corporate holdings, the need for an EDRMS solution will also grow. The implementation of an EDRMS solution improves accountability and transparency as information is consistently tracked within the limits of the Privacy Act and the principles of “open by default”. An EDRMS solution supports service excellence as employees and decision makers will be able to find, consolidate and share accurate information across the Department.
