Scope of Work:
Provide a solution that is fully hosted and managed[1] by the Service Provider and must be securely hosted on Canadian soil, including:
Service Level Agreement (SLA) (included in RFP) ;
The platform must provide the technical service requirements identified in Section 6 of the SoW.
The Service Provider must safeguard the network and all databases including the Government of Canada’s (GC) data or information about the GC at all times by taking all measures reasonably necessary to secure it and protect its integrity. To do so, at a minimum, the Service Provider must control access to the databases on which any data, including personal data, relating to this contract is stored; and
The platform must be available for the entire period of the contract.
Customizations as required and described by INFC
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