Services de câblodistribution pour les détenus et payés par ceux-ci

Cablevision Services for Inmates – Inmate PaidThis requirement is for: The Correctional Service of Canada, Pacific region, on behalf of the inmates.Trade agreement: This procurement is not subject to any trade agreement.Tendering procedures: All interested suppliers may submit a bid.Competitive Procurement Strategy: lowest priced compliant bid.Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers.Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement.Security Requirements: This contract does not include security requirements.Nature of Requirements: The following is a summary of the statement of work for this requirement.The Correctional Service Canada (CSC) has a requirement to provide a viable decibel (dB) signal to the delineation point of the institutions in Table 1 for CATV service.Objectives: To provide cablevision services to various Federal Correctional facilities located in the lower mainland and Vancouver Island. All services are to be paid for by inmates; there will be no cost to CSC.Deliverables:The Contractor must provide all personnel, tools, services, supplies, materials, supervision, equipment and components or services necessary to install, operate and maintain a television signal system for the Institutions in Table 1. The Contractor must provide the service using the current installed CATV coaxial or fibre infrastructure.Within 20 business days from contract award, the Contractor must provide television signal services to the institutions. Table 1 below identifies the initial required number of outlets for each institutional site. These numbers will fluctuate based on offender population. Table 1:Institutional Site / Number of OutletsWilliam Head Institution / 110Matsqui Institution / 267Pacific Institution / 311Mountain Institution / 161Kent Institution / 249Kwikwèxwelhp Healing Village / 21Mission Minimum Institution / 68Mission Medium Institution / 299Fraser Valley Institution / 75The number of outlets is subject to increase (additions) or decrease (deletions) at each institution identified in Table 1. The Project Authority will provide a written notice by email to the Contractor to notify them of any increase or decrease. CSC will adjust the outlets listed twice a year (once every six months), based on the annual average population count.The Contractor must confirm by email receipt of a written notice within 24 hours making reference to the Institutions named in the Project Authority's email. The additions or deletions will be effective on the 1st day of the following month. The Project Authority will give a minimum of 14 calendar days notice before the end of the current month for changes who are to take effect the 1st day of the following month. If the Project Authority provides the written notice within less than 14 calendar days, the changes will take effect the following month.The Contractor must transmit the signal at the current central location, hereinafter referred to as the demarcation for nine federal institutions located in the Pacific Region.The Contractor must provide a viable decibel (dB) signal to the delineation point of the identified institutions for CATV service.CSC will not permit any additional equipment to be located in inmate cells or in other areas in the institution. In order to provide a viable signal, the Contractor may install a small piece of equipment, such as a satellite dish, at a mutually agreeable location in proximity to the CATV distribution room with prior approval from the Project Authority. The Contractor must provide all signal reception, amalgamation and amplification equipment up to the delineation point. This equipment will be located in one CSC provided equipment space at each site as required. The Contractor’s equipment must fit within the available space.The Contractor is responsible for all of the equipment required at the head end, any uninterruptable power supplies, conditioners, or both required to maintain the operation of the equipment due to power fluctuations, failures or transient spikes, and any telco lines or communication equipment and outside connections required for specific channels, such as the TV guide/program listing. Some of the sites may have cooling equipment in place. The Contractor must provide any additional cooling equipment for any of the sites. The Contractor must provide a line diagram of the head end configuration to the Project Authority.At the delineation point, the Contractor must supply the following:Television signal services that is a "one-way" signal without the possibility of a "cable modem" making outside contact with the Internet.The channel strength on all channels must be of +10dbV or greater clean slope.All channels must be on CATV standard bands with a maximum frequency of 546 Mhz.The channel placement must match as closely as possible the local listings at each site.The Contractor must temporarily or permanently remove individual channels, and replace with a similar channel, as and when requested by the Project Authority via e-mail. The Contractor must remove and replace the channel within 48 hours upon receipt of an e-mail from the Project Authority.The Contractor must service and maintain all of the equipment it supplies during the term of the contract. This equipment will remain the sole responsibility of the Contractor during the term of the contract.The Contractor must provide a basic tier of services, which must include services required by the rules of the Federal Communications Commission and any other federal laws or regulation, public access channels and educational access channels, the retransmission of locally broadcast television signals and other appropriate services.Within 20 business days from contract award, the Contractor must provide the required number of channels as approved by CSC, plus any movie channels CSC selects. Any changes that the Contractor wants to make to the initial line up of channels can be discussed with CSC, but any change is subject to prior approval of the Project Authority.Table 2 includes a list of categories and number of channels as identified by each institution. Channel 19 is not available due to radio interference. The Contractor must provide television signal services for each institutional site based on the following list of categories, final channel selection to be determined upon contract award. The channel selection will not exceed overall number of channels per site. Each category has an example of channels provided; these channels are included for example purposes only. Contractors are not limited to these channel selections.Table 2Channel Category / Number of Channels available per categoryEducation and Learning / 6Entertainment / 5Family / 1French / 3Life Style / 7Movies / 7Music / 2Network / 15News / 4Sports / 4Others / 10Total Minimum Channels: 64Education and Learning (i.e: Animal Planet, CPAC House of Commons, Discovery, Discovery Science, Gusto, History Channel, Knowledge Network, National Geographic, National Geographic Wild, Smithsonian);Entertainment (i.e: Adult Swim, A & E, BET, Bravo!, Comedy Network, Dtour, E!, FX Canada, Slice, Showcase, Space – Canada);Family (i.e: Family Channel, Teletoon West, Treehouse, YTV West);French (i.e: ARTV, Musique Plus, ICI RDI, SRC Vancouver, TVA Montreal west);Life Style (i.e: HGTV Canada, Food Network, DIY Network, OLN, OWN, TLC);Movies (i.e: American Movie Classics, Crave, Movie Time, The Movie Network, TCM, SuperChannel);Music (i.e: MTV Canada, CMT, MuchMusic, MuchMoreMusic);Network (i.e: ABC, CBC, CBS, CHEK, Victoria, CTV BC, CTV Two Victoria, City Vancouver, Fox Tacoma, Global Vancouver, HBO Canada, KVOS Bellingham, NBC Seattle, Paramount, PBS Seattle, UPN Tacoma, W Network, WGN Chicago);News (i.e: BBC World, BNN, CBC News, CNN, CNBC, CTV News, Fox News, Headline News, Weather Network);Sports (i.e: CBS Sports, ESPN, Sportsnet, Speed, TSN);Other (i.e: APTN, JOY10, OMNI BC, TV5 West, Vision, program listing/channel guide); remaining channels can be selected from the above categories to complete the maximum number of channels available.The above list is provided as an example of the channels that may be available for selection in each category. As a minimum, the Contractor must provide all categories of channels included in Table 2, but is not limited to the above list of channels in each category. The Contractor must provide a minimum of 64 channels, including the channel categories listed in Table 2.Finalization of Draft List of ChannelsWithin 5 business days from contract award, Canada will provide any comments it has regarding the draft list of channels submitted by the Contractor as part of its bid. If the comments do not result in a price increase, the Contractor must update the list of channels to reflect Canada’s comments within 5 business days and resubmit it to Canada for approval. If the comments will result in a price increase, the Contractor must provide suggestions on alternative choices of channels that would result in no cost increase. In the event the channel(s) requested changes the number of channels available per category or reduces the minimum number of channels, this must be mutually agreed upon between the Project Authority and the Contractor. The final approved list of channels will replace the draft list of channels within the contract. Any future changes will be evidenced for administrative purposes only through a contract amendment.Each institution may require that one channel be set aside for internal broadcasting, and the Contractor must be able to provide a channel eliminator or space for this channel, if and when requested.The Contractor must provide a fully functional on-screen program listing, including any required communications path, so viewers can clearly identify the shows or movies that are playing at specific times with as much advance notice as possible.CSC will approve the location of any of the Contractor’s equipment prior to installation.The respective CSC institution will be responsible for maintenance of all coaxial cable wiring connections throughout the institution, not the Contractor.The Contractor will notify, in writing, CSC, as soon as they are aware of any channel re-branding. The Contractor must offer suitable alternatives to the channel line-up.SERVICE CALLSThe Contractor must respond to service calls, initiated by the CSC Project Authority, no later than one (1) hour from the time of the telephone call. The Contractor’s service personnel must arrive on site no more than four (4) hours for a full-scale outage, and twenty-four (24) hours outside of a full-scale outage, from the time of the request unless otherwise agreed upon. The Project Authority must approve all maintenance before it is performed.The Contractor must deliver and install critical parts (parts that will render the equipment unable to produce continuous television signals) within 24 hours from the identification of the part required. Continuous Service is defined as uninterrupted television signal services to activate outlets (including additions and excluding deletions) within in any given month.The Contractor must provide a written report to the Project Authority for any services which exceed these noted limits, including response time to service calls, arrive time to service calls, and delivery and installation time of critical parts.The report must include the following information:Name of the institution;Date and time of the call;Nature of the call (i.e. service call or delivery and installation call);Reason(s) for the delay.The Contractor must have a business office with trained personnel capable to transact all necessary business, including payment of invoices, during regular business hours. The telephone number of the office must be publicly listed.The Contractor must conduct an Acceptance Test Procedure (ATP) upon installation of the service to test the signal level, image quality and the signal tilt in frequency increments for signal strength A & B to ensure that the signal being provided adequately meets CSC requirements. The Contractor must conduct an ATP at installations and when requested by CSC to ensure quality control. The Contractor must provide service and maintain a satisfactory level of quality signal, as detailed in the Statement of Work, for all channels being supplied.Term of Contract: Period of the Contract: The Work is to be performed during the period of May 1, 2022 to April 30, 2025.File Number: 21801-21-0123/AContracting Authority: Elise HannisTelephone number: 604-870-2603Facsimile number: 604-870-2444E-mail: E••••••••@•••••••.••.caNOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders.The Crown reserves the right to negotiate with suppliers on any procurement.Documents may be submitted in either official language of Canada (English or French).After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person.Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE.Topics include:? Overview of the federal government contracting process;? Searching for opportunities on the Buy and Sell - Tenders website;? Bidding on opportunities;? Registering in supplier databases.The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).