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← All tenders
Employment and Social Development Canada (ESDC)

Services de facilitateurs pour multiples formations virtuelles à l'intention des employés du centre d'appel d'EDSC.

Indigenous set-asideRequest for Proposal (RFP)
Estimated value
Not disclosed
Deadline
March 5, 2025
Published
February 13, 2025
Type
Services
Explore similarManagement and Business Professionals and Administrative ServicesIndigenous set-aside
Awarded
This contract has been awarded. Details are drawn from the federal award notice for this solicitation.
Winning supplier
SoftSim Technologies Inc.
Contract value
CAD $735.6K
Award date
2025-03-20
Supplier location
Griffintown, Montreal, Qc
Request for Proposal

Full description

This bid solicitation is being issued to satisfy the requirement of Employment and Social Development Canada for Task and Solutions Professional Services (TSPS) under the TSPS Supply Arrangement (SA) method of supply. This procurement is conditionally set aside under the federal government Procurement Strategy for Indigenous Business.

The object of the Work is to obtain the professional services of training facilitators for the delivery of the following virtual trainings:

  • Improving Clarity in Communications
  • Harnessing Emotional Intelligence.
  • Dealing with Crisis in a Call Centre Environment.
  • Enhancing Confidence in Communications
  • Building Resilience
  • Developing Strong Connections
  • Nurturing Well-Being in Call Centres

AI Analysis

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Basic information

Reference
cb-23-24170181
Solicitation no.
100028281
Buyer
Employment and Social Development Canada (ESDC)
Notice type
Request for Proposal
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Canadian Free Trade Agreement (CFTA) *North American Free Trade Agreement (NAFTA) *Canada-UK Trade Continuity Agreement (Canada-UK TCA) *Canada-Ukraine Free Trade Agreement (CUFTA) *Canada-Honduras Free Trade Agreement *Canada-European Union Comprehensive Economic and Trade Agreement (CETA) *Canada-Colombia Free Trade Agreement *Canada-Panama Free Trade Agreement *Canada-Chile Free Trade Agreement (CCFTA) *World Trade Organization Agreement on Government Procurement (WTO GPA) *Canada-Korea Free Trade Agreement (CKFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

UNSPSC
UNSPSC 80000000 — Management and Business Professionals and Administrative Services

Delivery & regions

Regions of delivery
*Canada

Key dates

Published
February 13, 2025
Closes
March 5, 2025
Amendment no.
001

Likely incumbents

(3)

Suppliers who have won similar work from this buyer before.

  1. 1
    R.A. MALATEST & ASSOCIATES LTD
    1 contract won· latest October 20, 2023
    CAD $159.6K
    total awarded
  2. 2
    F-BLOK architecture inc.
    1 contract won· latest December 8, 2023
    CAD $98.8K
    total awarded
  3. 3
    SAMSON & ASSOCIATES CPA/Consulting Inc
    1 contract won· latest August 7, 2024
    CAD $20.7K
    total awarded

R.A. MALATEST & ASSOCIATES LTD is the most likely incumbent, based on how often and how recently they have won this buyer’s work in this category. To displace them, expect to need a clearly stronger proposition or price.

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