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Fisheries and Oceans Canada

(SPICS) 9. Services du réseau - Projet de migration de réponse vocale interactif

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
March 10, 2017
Published
February 24, 2017
Type
Services
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Full description

NOTICE OF PROPOSED PROCUREMENT (NPP)
For
SOLUTIONS BASED INFORMATICS PROFESSIONAL SERVICES (SBIPS)
GSIN: D302A INFORMATICS PROFESSIONAL SERVICES
Reference Number:
F5211-160573
Solicitation Number:
PW-17-00769833
Organization Name:
Fisheries and Oceans Canada
Solicitation Date:
2017-02-23
Closing Date:
2017-03-10 02:00 PM Atlantic Standard Time AST
Anticipated Start Date:
2017-03-15
Estimated Delivery Date:
2017-07-17
Estimate Level of Effort:
 210 days
Contract Duration:
The contract period will be for four (4) months from the date of contract.
Solicitation Method:
Competitive
Applicable Trade Agreements:
WTO-AGP, NAFTA, AIT…
Comprehensive Land Claim Agreement Applies:
No
Number of Contracts:
1
Requirement Details
Tendering Procedure: Selective Tendering
This requirement is open only to those SBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the Atlantic Region for the Network Services Stream.
The following SA Holders have been invited to submit a proposal:

Accenture Inc.
ADGA Group Consultants
CGI Information Systems and Management Consultants Inc.
Cisco Systems Canada Co.
Combat Networks Inc.
Computer Sciences Canada Inc./Les sciences de l’informatique Canada Inc.
Donna Conna Inc., IBM Canada Limited in Joint Venture
ESIT Canada Enterprise Services Co. / ESIT Canada Services aux enterprises cie.
General Dynamics Canada Limited
IBISKA Telecom Inc.
IBM Canada Ltd.
Modis Canada Inc.
The Bell Telephone Company of Canada or Bell Canada/La companie de Téléphone Bell du Canada ou Bell Canada
TPG Technology Consulting Ltd.
TPG Technology Consulting ltd., Amita Corporation, RANDSTAD INTERIM INC., The Devon Group Ltd., Nortak Software Ltd., TRM Technologies Inc., Wilcom Systems Ltd. Joint Venture
TRM Technologies

Description of Work:
Fisheries and Oceans Canada requires professional services to provide full end-to-end design, testing and implementation of an upgrade to the fully functional, bilingual IVR system which will function on DFO IVR telephony hardware and which currently provides voice prompts to the callers and receives information which is inserted into one or more databases. The contractor will be responsible for the implementation of the upgrade and functionality of the system as it operates currently in the different regions of the country.
The work is currently not being performed by a contracted resource
Security Requirement:
Minimum Corporate Security Required: Designated Organization Screening (DOS)
Minimum Resource Security Required: Reliability
Contract Authority
Name: Cathi Harris
Phone Number: 506-452-3639
Email Address: D••••••••@•••••••.••.ca
Inquiries
Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.
NOTE: Solutions-Based Informatics Professional Services (SBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact R••••••••@•••••.••.ca

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Basic information

Reference
PW-17-00769833
Solicitation no.
F5211-160573
Buyer
Fisheries and Oceans Canada
Notice type
Request for Proposal
Method
Competitive - Selective tendering
Procurement category
*SRV
Trade agreements
*Canada-Chile Free Trade Agreement (CCFTA) *Canada-Peru Free Trade Agreement (CPFTA) *Agreement on Internal Trade (AIT) *Canada-Colombia Free Trade Agreement *World Trade Organization Agreement on Government Procurement (WTO GPA) *North American Free Trade Agreement (NAFTA) *Canada-Panama Free Trade Agreement
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D302A — *Informatics Professional Services

Delivery & regions

Province
Ontario
Regions of delivery
*Nova Scotia

Key dates

Published
February 24, 2017
Closes
March 10, 2017
Amendment no.
000

Contact

End-user
Fisheries and Oceans Canada
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Award history

10 past awards in this classification and 0 likely incumbents from this buyer. Pro shows who won and for how much.

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