TITLEResource Information Management System 2 Maintenance and Support Services for Indigenous Services CanadaBACKGROUNDIndian Oil and Gas Canada (IOGC) is an organization committed to managing and administering oil and gas resources on First Nation reserve lands. It is a special operating agency within the Lands and Economic Development Sector of Indigenous Services Canada (ISC ‘the Department’).IOGC has a database system (Resource Information Management System 1– RIMS1) for administering the oil and natural gas activities conducted on First Nation reserve lands. RIMS1 is a mid-sized Oracle based application system that was developed in 1990 and continues to evolve as the business changes. The system serves as an integrated operational database for the Planning and Corporate Services, Lease and Royalty Administration, and Regulatory Compliance Directorates of IOGC.The Resource Information Management System 2 (RIMS2) is currently in the final stages of being developed and is scheduled to go-live in Q3 of the fiscal year 2022-23. RIMS2 is IOGC’s updated royalty management system and will manage the complex information required to support royalty administration and calculation. It will include data exchange with RIMS1.OBJECTIVEIOGC undertakes some small systems maintenance and development internally but engages contractors to support and maintain the system and to design and develop any required change requests. IOGC has a requirement for IT professional services to assist in the support and maintenance of RIMS2 and design and development enhancements to address changing business needs within RIMS2.SCOPE OF WORKThe Contractor will provide maintenance and support services, on an "as and when requested" basis, as detailed in Task Authorizations (TA) issued by the Technical Authority.As and when requested may entail providing one or multiple resources simultaneously.The Department follows an Agile methodology.RESOURCES REQUIREMENTSA.6 Programmer / Software Developer Level 2 & 3A.7 Programmer Analyst Level 2I.3. Database Analyst/Information Management Administrator Level 2B.1 Business Analyst Level 3B.5. Business Process Re-engineering Consultant Level 2B.14 Technical Writer Level 2P.9 Project Manager Level 3P.11 Quality Assurance Specialist / Analyst Level 2Duration of contract: 3 years + 2 option yearsThis process is only open to pre-qualified suppliers of PSPC's TBIPS tool