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Atlantic Canada Opportunities Agency

Système hébergé de gestion de relations avec la clientèle (GRC) pour le Entreprises Canada, région de l’atlantique

Request for Proposal (RFP)
Estimated value
Not disclosed
Deadline
January 3, 2014
Published
December 16, 2013
Type
Services
Explore similarInformation Technology Broadcasting and TelecommunicationsNew Brunswick

Full description

The Atlantic Canada Opportunities Agency (ACOA) requires a Client Management System (CRM) for Canada Business in Atlantic Canada to accommodate the new two tiered service delivery model. The successful bidder will implement and host a Microsoft Dynamics solution to manage client interactions, record statistics, and deliver customized reports.
This requirement is open only to those Supply Arrangement Holders who qualified under Tier "1" stream for Domain 2: ERP/CRM.

NOTE: Solutions-Based Informatics Professional Services (SBIPS) Method of Supply is refreshed on a quarterly basis. If you wish to find out how you can be a "Qualified SA Holder", please contact R••••••••@••••••••.••.ca.

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Basic information

Reference
PW-13-00549277
Solicitation no.
CP22654
Buyer
Atlantic Canada Opportunities Agency
Notice type
Request for Proposal
Procurement category
*SRV
Trade agreements
*None
Estimated value
Not disclosed
Source
canadabuys

Classification & terms

GSIN
*D302A *D302AAP *D317B — *Informatics Professional Services *Informatics Professional and Consulting Services, Software Development and Implementation *Information Retrieval Services, Database
UNSPSC
UNSPSC 43000000 — Information Technology Broadcasting and Telecommunications

Delivery & regions

Province
New Brunswick
Regions of delivery
*New Brunswick

Key dates

Published
December 16, 2013
Closes
January 3, 2014
Amendment no.
002

Contact

End-user
Atlantic Canada Opportunities Agency
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