The Canada Revenue Agency (CRA) administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.
The CRA employs over 43,000 employees across Canada in its different branches and regions. To sustain its large and qualified workforce, the CRA conducts an average of 700 staffing processes annually, which involve over 100,000 candidates. Demographics show that the CRA will continue to staff positions at an elevated rate in the coming years. Staffing processes within the CRA are designed to identify qualified candidates for positions from the entry level to the executive level.
The CRA has identified that the use of standardized internet tests as screening tools will be an efficient means to improve the quality of hiring, to lower its turn-over rate, and to streamline large-volume staffing processes. The CRA has also identified the need to use leadership development assessments to identify strengths and development needs of those aspiring to leadership positions within the Agency. In order to assist the Agency with future test development needs, the need for an online testing platform and professional support services are also of interest.
The purpose of this RFI is to gather information on industry capabilities to meet CRA hiring volume and requirements related to standardized internet tests and development assessment tools. Another purpose is to find out what price structures are available for these services, for large volume organizations like the CRA.
DISCLAIMER
Responding to this Request for Information (RFI) is not a prerequisite to receiving or being eligible to bid on any Request for Proposal (RFP). Any RFP will be advertised on the Government Electronic Tendering Service (GETS) commonly referred to as Buy and Sell (https://buyandsell.gc.ca/).
This RFI is not to be construed as a solicitation for tenders or proposals. No contract or other form of commitment will be entered into based on responses to this RFI. This RFI is not considered as authorization by the Canada Revenue Agency (CRA) to undertake any work that would result in costs to CRA.
Nothing in this RFI shall be construed as a commitment from CRA to issue an RFP for this solution. CRA may use non-proprietary information provided in its review and/or in the preparation of any formal RFP. All responses will be held by CRA on a confidential basis (subject to applicable federal legislation) and remain the property of CRA once they have been received. CRA may reproduce or photocopy or transcribe the response and any non-proprietary supporting documentation for the purpose of its review and/or inclusion in any resulting RFP document. Contractors responding to this RFI may be invited to a meeting to further clarify their responses to questions provided herein.
CRA shall not be bound by anything stated herein. CRA reserves the right to change, at any time, any or all parts of the requirements, as it deems necessary. CRA also reserves the right to revise its procurement approach, as it considers appropriate, either based upon information submitted in response to this RFI or for any other reason it deems appropriate.
Responses to this RFI will not be used to pre-qualify or otherwise restrict participation in any future procurement process (e.g. an RFP). Responses will not be formally evaluated.
CRA will not reimburse any expenditure incurred in preparing responses and participating in the presentation sessions related to this RFI.
Respondents must note that this list of questions is not exhaustive, and respondents are invited to provide any additional information that might prove useful and/or beneficial to the CRA.
RESPONSES
The vendor must provide a contact name, email address and telephone number when submitting their response.
Respondents are requested to submit responses by email to Steve Gilroy at S••••••••@•••••••.••.ca by May 17, 2018, 2:00 PM, Eastern Daylight Time (EDT).
While electronic submissions are preferred, respondents may also submit a hard copy of their response to the following address.
Canada Revenue Agency
Bid Receiving Unit
Ottawa Technology Centre
Receiving Dock
875 Heron Road, Room D-95
Ottawa, ON K1A 1A2
Telephone No: (613) 941-1618
The Bid Receiving Unit of CRA is open Monday to Friday inclusive, between the hours of 07:30 and 15:30, excluding those days that the federal government observes as a holiday.
ENQUIRIES
All enquiries regarding this RFI must be submitted via email to S••••••••@•••••••.••.ca.
