TITLE
Employee Assistance Program: Province of Alberta
DESCRIPTION OF REQUIREMENT
The Canada Revenue Agency (CRA), with the participation of the union organisations, is committed to making available a confidential and voluntary Employee Assistance Program (EAP), without prejudice to job security or career progression, to employees who may be experiencing personal, health or work-related issues.
The purpose of this program is therefore to provide professional assistance to the employees and their families when required, to assess the nature of the issue(s) raised, provide short-term counselling, when appropriate, and refer them to the most appropriate source of help. For further details relating to this requirement, Bidders are referred to Annex A attached hereto and forming part of this solicitation document.
TARGET POPULATION
Calgary Tax Services Office
Harry Hays Building, 220-4th AVE SE
Calgary, AB T2G 0L1
1036 employees
Airport Call Centre
1601 Airport Road NE
Calgary, AB T2E 6Z8
311 employees
Red Deer Tax Services Office
4996 - 49 Avenue
Red Deer, AB T4N 6X2
63 employees
Lethbridge Tax Services Office
200-419-7th Street South
Lethbridge, AB T1J 4A9
77 employees
Edmonton Tax Services Office
1 Canada Place 9700 Jasper Avenue
Edmonton, AB T5J 4C8
1100 employees
TOTAL 2587 employees
PERIOD OF CONTRACT
The services will be required to be performed during the period from April 1, 2014 to March 31, 2016 with two irrevocable options to extend the Contract period. Each option is for an additional period of one year.
EVALUATION PROCEDURES
The evaluation of proposals will be performed in five stages as follows:
Stage 1 – Mandatory Requirements
Stage 2 – Point Rated Requirements
Stage 3 – Financial Proposals
Stage 4 – Determination of the Bidder’s Overall Score
Stage 5 – Other Pre-Award Conditions
MANDATORY CRITERIA
The Bidder must meet all mandatory criteria applicable to this solicitation. Bids not meeting all mandatory criteria will be given no further consideration.
POINT RATED CRITERIA
Only the bids meeting the mandatory criteria will be evaluated and scored in accordance with the point rated evaluation criteria.
CONTRACTOR SELECTION METHODOLOGY
The compliant bids with the highest combined rating of technical merit (70%) and price score (30%) will be recommended for award of a contract subject to pre-award conditions being met.
COMMUNICATIONS CONTACT
To ensure the integrity of this process, enquiries and other communications regarding the solicitation must be directed ONLY to the following:
Arkadiusz (Eric) Tchorzewski
Tel: (613) 946-8178
E-mail: a••••••••@•••••••.••.ca
Offers must be submitted in either English or French.
Offers must be received on or before 2:00PM EST, January 9, 2014.
The Crown reserves the right to negotiate with suppliers on any procurement.
