The Office of Protocol of the Department of Foreign Affairs, Trade and Development Canada (DFATD) coordinates requests for airport courtesies from Foreign Embassies and Consulates when foreign dignitaries visit Canada. In addition to this, the Office of Protocol is responsible for coordinating Airport Courtesies for some Canadian dignitaries travelling domestically or abroad. The services may include such things as greeting and escort of the dignitary, customs courtesy clearance, security screening exemption, use of and access to airport VIP lounges, escort for greeting/farewell parties within airport restricted areas and other special requirements as necessary.
Lester B. Pearson (LBP) International Airport has an important role in Canada as a major gateway for international arrivals and departures of commercial aircraft. In order to facilitate the arrivals and departures of foreign and Canadian dignitaries, on behalf of the Government of Canada, DFATD Office of Protocol has a requirement for dedicated services to manage the arrivals and departures of dignitaries at LBP International Airport, ensuring appropriate courtesies are being extended.
DFATD’s Office of Protocol requires airport greeting services for foreign dignitaries in order to manage arrivals and departures of said dignitaries at LBP International Airport. A quality of service that is highly professional and well-organized is required for the dignitary by the Project Authority. The service described herein shall also be flexible and client-oriented.